About this role

The last mile energy company. We build solar energy charging stations and rent batteries in off-grid communities

Field Service Engineer - Kaduna-

Location: Zaria, Kaduna

Position Overview

To support this rapid expansion, we're seeking highly skilled Field Service Engineers (FSE) who excel in powering and sustaining energy uptime.
In this pivotal role, you'll be instrumental in managing technical operations and swiftly resolving issues at the regional level.
As an FSE, your focus will be on maintaining robust technical systems to guarantee uninterrupted power at sites and optimal energy uptime at our hubs.
This role requires significant travel within Nigeria, as Jaza is expanding its operations.
This role involves owning and managing energy uptime, optimizing system performance, troubleshooting and repairing technical issues, and driving continuous improvement through data analysis, reporting, and collaboration.
The ideal candidate is someone with a strong technical/engineering background, capable of multitasking, taking initiative and working in a fast-paced environment.

Role and responsibilities

Ensure energy uptime and power availability at sites by monitoring the system and quickly diagnosing and solving technical issues.
Support the setup of new hubs, ensure connectivity, and perform routine hub energy system maintenance. You will either travel to the hubs or remotely troubleshoot and resolve issues.
Overseeing the installation and configuration of solar panels, electrical wiring, and associated equipment.
Collaborate with Jaza Stars and the data team to diagnose and resolve technical challenges.
Document field activities and keep accurate Hub Equipment and product component inventory records.
Regularly prepare reports on hub health and other technical issues, to be submitted to the Regional Service Engineer.

Why you should join us

Work very hard on solving very hard problems.
Be part of the most exciting growth phase of the company.
Work with great teammates in a global environment. Our team is spread across Canada, China, Tanzania, New York and Nigeria.
Diversity and Inclusion: In fostering a positive culture of belonging, everyone is valued regardless of background.

Bachelor degree in Electrical Engineering or related field
Proven expertise in and a deep understanding of installing or ensuring uptime of energy systems. Ideally, this includes work with both diesel and solar systems.
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Field Service Engineer - Kaduna