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Field Service Engineer III

Xylem
Randolph, Massachusetts; Boston, MA Posted Aug 18, 2026
Hybrid

About this role

Field Service Engineer III

The Field Service Engineer is responsible for designing and optimizing processes for efficient operations, troubleshooting and solutioning Electrical & Instruments (E&I) issues at an operating water plant, and supporting facility operations

This role involves Control Panel experience and a combination of troubleshooting, maintenance on Electrical and Instrumentation systems, and altering/ navigating controls programming. Also will service reverse osmosis and water filtration equipment

What You'll Do

  • Troubleshooting and solutioning of electrical and instrumentation systems
  • Programming support (PLC, VFD, MCP etc.)
  • Reverse Osmosis and Water Filtration equipment
  • Controls narrative suggestions and improvement implementation
  • Collaborate with cross-functional teams
  • Installation of electrical components
  • Troubleshoot and resolve production issues
  • Safety and Environmental Compliance
  • Ensure compliance with safety regulations and protocols
  • Develop and implement quality control procedures
  • Ensure accurate instrumentation consistency and quality standards are met
  • Technical Support
  • Provide technical support to colleagues and clients
  • Train and educate team members on new processes or products
  • Documentation and Reporting: maintain accurate records and documentation
  • Prepare reports on production processes and results
  • Present findings and recommendations to management or clients.

What You'll bring:

  • 3 year’s experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

  • Preferred Bachelor's degree in Engineering

  • Strong analytical and problem solving skills.

  • Proficiency in data analysis and simulation software.

  • Knowledge of physical chemical water plants.

  • Excellent communication and teamwork abilities.

  • Travel: 50% of the time, typically home on weekends

  • Company Service Vehicle will be provided

  • The estimated salary range for this posi

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