About this role
Field Service Engineer
Location: Field based
Job Purpose
To provide servicing, preventative maintenance, fault diagnosis, repair, calibration and validation of Life Science equipment, including autoclaves, isolators and laboratory/pharmaceutical washers, and Bioreactors ensuring all work is completed safely and in accordance with company procedures and industry standards.
Key Responsibilities
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Service, maintain and repair Life Science equipment, including autoclaves, isolators, bioreactors, and washers.
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Carry out Installation Qualification (IQ), Operational Qualification (OQ) and Performance Qualification (PQ) activities where applicable.
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Perform thermal mapping and validation using calibrated test equipment.
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Diagnose and rectify electrical, mechanical and control system faults.
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Complete service reports and validation documentation accurately and on time.
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Ensure compliance with HTM 2010 (or equivalent), GMP and company quality procedures.
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Deliver excellent customer service and technical support.
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Maintain company tools, calibration equipment and test instruments.
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Work independently and manage workload effectively.
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Travel throughout the assigned region and, when required, support customers across the UK.
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Participate in an on-call rota if required.
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Essential Requirements
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Experience working on autoclaves, isolators and/or laboratory/pharmaceutical washers and Bioreactors.
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Relevant validation qualification with knowledge of HTM 2010 or an equivalent recognised validation standard.
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Engineering qualification (City & Guilds, NVQ Level 3, HNC/HND or equivalent) in Electrical, Mechanical or Electronic Engineering.
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Strong electrical and mechanical fault-finding skills.
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Experience using thermal validation equipment and calibrated data loggers.
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Good IT skills.
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Excellent communication and customer service skills.
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Ability to work independently and as part of the Team
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Full, clean UK driving licence.
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Desirable Requirements
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Experience within pharmaceutical, biotechnology, NHS or laboratory environments.
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Knowledge of GMP and ISO 17665
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Previous field service experience
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Experience working on Getinge, Steris, Belimed, Fedegari, Priorclave, Astell or similar equipment.
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About us
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With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care,