About this role
About the Role Field Service Engineer at Getinge ensures the optimal performance and reliability of our advanced bioreactor systems at customer sites worldwide. You are the on-site expert who keeps equipment running smoothly and supports customers in getting the most out of their systems.
In this role, you will deliver high-quality service and technical support, both on-site and remotely, acting as a trusted partner for customers, solving complex technical issues, performing preventive maintenance, and contributing to continuous improvement of our products and services. What You'll Do
- Install, maintain, and repair complex equipment at customer sites and in the workshop
- Diagnose and resolve technical issues and perform corrective and preventive maintenance
- Provide technical support to customers, distributors, and colleagues, both on-site and remotely
- Instruct and train customers on the correct operation of equipment
- Prepare and document service reports following service and maintenance activities
- Conduct pre-inspections and planned service visits according to maintenance agreements
- Support distributors and assist in service training sessions
- Contribute feedback from the field to improve products, processes, and serviceability
- Ensure proper use, calibration, and maintenance of tools and equipment
- Work in compliance with quality standards and safety regulations What We're Looking For
- MBO degree (technical vocational) in Electrical Engineering, Mechanical Engineering, or similar
- Solid understanding of technical systems and equipment
- Hands-on, analytical, and solution-oriented mindset
- Strong communication skills and a customer-focused attitude
- Ability to work independently and in an international environment
- Flexibility and willingness to travel internationally
- Good command of English
- Valid driver's license Compensation & Benefits
- Reasonable accommodations are available upon request for candidates taking p