About this role
Field Service Engineer – AR & Refrigeration Systems
What's the role?
The Field Service Engineer – AR & Refrigeration Systems provides electrical, mechanical and refrigeration support for AR and Rx manufacturing systems across ZEISS and customer environments. The role combines AR system expertise with Polycold refrigeration servicing to ensure uptime, performance and safe operation. A key focus is building internal Polycold service capability while reducing reliance on external vendors
Sound Interesting? Here's what you'll do:
- AR Systems – Technical Service & Field Engineering
- Provide remote and onsite technical support for AR / HC equipment
- Diagnose electrical, mechanical and process issues
- Perform preventative, corrective and emergency maintenance
- Install, commission, calibrate and validate equipment
- Interpret schematics and technical documentation
- Assess equipment performance and support improvements
- Deliver training to customer teams
Polycold / Refrigeration Service & Support
- Service and troubleshoot Polycold refrigeration systems
- Perform diagnostics including pressure analysis and leak detection
- Conduct evacuation, charging and refrigerant regassing
- Ensure compliance with refrigerant handling regulations
- Maintain contamination control and system cleanliness
- Support Level 1 service activities and procedures
- Ensure tools, spare parts and refrigerant availability
General Service Delivery
- Own technical issues through to resolution
- Maintain service reports and documentation
- Ensure compliance with ZEISS and customer safety standards
- Identify performance improvement opportunities
- Collaborate with internal teams
- Travel as required (50-80%)
- Support training and knowledge transfer
- Contribute to continuous improvement initiatives
- Provide broader technical support as required
Equipment Used
- Electrical and mechanical service tools
- Refrigeration service equipment (gauges, vacuum pumps, charging systems)
- Diagnostic and measurement equipment
- Standard computing tools
Do you qualify?
- Degree or trade qualification in Electrical, Mechanical or Refrigeration or equivalent experience
- Certification for safe handling of refrigerants and regassing
- 5 years servicing, troubleshooting & maintenance of refrigeration equipment in industrial environments.
- 2 years experience with Polycold systems preferred
- 2 years experience with AR coating systems preferred
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
Position Type/Expected Hours of Work
This is a full-time position.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team: Christina Choing
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
About us
Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Apply now! It takes less than 10 minutes.
Read More
Follow Us
https://www.zeiss.com/data-privacy-applicants
© 2026 Workday, Inc. All rights reserved.