Field Service and Inventory Technician

Job title: Field Service and Inventory Technician

About the Role Xylem is seeking a Field Service and Inventory Technician to support field service operations and inventory/warehouse functions at the Fort Lauderdale, FL location. The role is approximately 50% field-based and 50% warehouse-focused, helping install, service, and maintain water purification equipment while ensuring material readiness for the service teams.

What You'll Do

• Install, service, troubleshoot, and maintain water treatment and purification equipment at customer sites.
• Perform routine maintenance, inspections, and basic repairs.
• Identify and resolve potential safety concerns at customer locations.
• Maintain a high level of professionalism in a customer-facing role.
• Accurately document service activities using Microsoft Office tools and smart devices.
• Participate in a compensated on-call rotation with occasional afternoons/weekends.
• Receive, inspect, stock, and organize parts, tools, and water treatment equipment in the warehouse.
• Maintain accurate inventory levels through tracking, cycle counts, and system updates.
• Pick, stage, and prepare materials and equipment for scheduled field service jobs.
• Coordinate inventory replenishment and communicate material needs with service and operations teams.
• Maintain a clean, safe, and organized warehouse environment.
• Load and unload service vehicles as needed to support daily operations.
• Equipment-specific training will be provided; prior technical, mechanical, plumbing, warehouse, or inventory experience is strongly encouraged.

What We're Looking For

• High school diploma or equivalent; one year of work experience preferred; 1–2 years of technical experience preferred; industrial or commercial process water experience a plus.
• Warehouse, inventory control, or logistics experience preferred.
• Proficiency with Microsoft Office and ability to utilize smart devices.
• Ability to work in a high customer-facing role.
• Ability to identify and remedy potential safety concerns.
• Ability to lift, move, and handle equipment and materials in a warehouse environment.
• Ability to pass a background check, drug screen, MVR, and DOT physical.
• Valid driver’s license with a clean driving record.

Nice to Have

• Equipment-specific training will be provided; prior technical, mechanical, plumbing, warehouse, or inventory experience encouraged.

Compensation & Benefits

• Health, Dental, and Vision insurance available on your 1st day of employment.
• Generous retirement savings plan.
• Generous PTO package and paid holidays.
• Career progression and development plans.
• Company wellness, rewards and recognition, and employee discount programs.
• Our Total Rewards Program goes far beyond base compensation with a competitive benefits package.