Field Sales Agent

Field Sales Agent Job Location: Nationwide Employment Type: Full-time

About the role

We are currently recruiting for a reputable Microfinance Bank and seeking experienced and target-driven Direct Sales Agents (DSAs) to join its growing sales team.

Responsibilities

• Identify and acquire new customers through field sales, referrals, direct prospecting, and other approved channels.
• Promote the Bank’s products and services, including loans, savings, accounts, digital banking solutions, and other financial products.
• Generate qualified leads and convert prospects into active customers.
• Build and maintain strong relationships with existing and prospective customers.
• Explain product features, eligibility requirements, repayment terms, and other relevant information to customers.
• Support customers through account opening, onboarding, documentation, and loan application processes.
• Conduct market visits and identify new business opportunities within assigned locations.
• Ensure compliance with the Bank’s policies, KYC requirements, procedures, and applicable regulations.
• Prepare and submit regular sales and activity reports to the line manager.

Requirements

• Minimum of an OND in any relevant field.
• 1–3 years of relevant sales experience, preferably in: Microfinance Banking, Fintech, Commercial/Retail Banking, Lending, Agency Banking, Consumer Finance, Digital Financial Services
• Proven experience in direct sales, customer acquisition, loan sales, deposit mobilization, or financial-product sales.
• Strong communication, negotiation, persuasion, and customer relationship management skills.
• Ability to work with and consistently meet sales targets.
• Good understanding of financial products and customer onboarding processes.
• Strong knowledge of the assigned market/location and willingness to conduct field sales activities.
• Proficiency in using smartphones, digital platforms, Microsoft Office, and basic CRM/sales applications.
• Must be proactive, self-motivated, result-oriented, and comfortable working in a target-driven environment.

Benefits

Salary

Performance Bonus Transport Allowance HMO.

Field Verification Officer Job Location: Nationwide Employment Type: Full-time

Job Summary

The Field Verification Officer is responsible for conducting physical visits to applicants’ businesses, homes, and guarantors to verify information provided during loan applications. This role ensures the accuracy of client data, assesses repayment capacity, and mitigates fraud risks for OPay Merchant Loan.

Key Responsibilities

• Field Verification: Conduct physical verification on the platform provided by the company of the applicant, applicant’s businesses and homes, and guarantors.

• Data Validation: Cross-check applicant’s information, such as income, profit, footfall, inventory, etc.

• Risk Assessment: Identify red flags (e.g., false documentation, inflated income) and report discrepancies accordingly.

• Compliance: Ensure adherence to CBN guidelines and internal SOP during verification.

• Fraud Prevention: Detect and escalate potential fraud cases proactively.

• Qualifications & Experience

• Education: OND / HND. (Must have basic understanding of numbers.)

• Experience: Preferably, with 1+ years in field verification, credit appraisal, or risk assessment.

• If not, must be willing to learn.

Skills

• Strong observational and analytical skills.

• Proficiency in using digital cameras, and basic reporting apps.

• Excellent interpersonal and investigative skills.

• Personal Attributes: Detail-oriented, honest, ethical, discreet.

• Personal Attributes: Self-motivated, resilient, trustworthy, and able to work independently.

• Application Closing Date: 31st October, 2026.

• Business Development Officer (Sales)

• Job Location: Nationwide

• Employment Type: Full-time

Job Summary

The Sales Agent is responsible for generating quality leads, acquiring customers and merchants, supporting applications through the sales process, conducting compliant field verification, and achieving assigned sales and disbursement targets. The role requires extensive field engagement, accurate data capture, strong customer relationship management, and strict adherence to company and regulatory requirements.

Key Responsibilities

• Identify and approach prospective customers and merchants within the assigned territory.

• Explain the company’s products, services, eligibility requirements, and application process clearly to prospective customers.

• Generate quality leads and support customers through the application and onboarding process.

• Conduct proper customer and business verification in line with approved procedures.

• Capture and submit required customer, business, location, and application information accurately through approved systems.

• Ensure all field verification evidence, including customer/business photographs and GPS-enabled records where required, is genuine, clear, and compliant with company standards.

• Follow up with customers on pending applications and provide accurate updates until completion.

• Build and maintain strong relationships with merchants and customers to drive repeat business and referrals.

• Achieve assigned daily, weekly, and monthly sales and disbursement targets.

• Monitor the status of submitted applications and promptly resolve or escalate exceptions.

• Maintain accurate records of prospects, applications, approvals, disbursements, and customer interactions.

• Observe all company policies, compliance requirements, data protection standards, and responsible lending practices.

• Provide regular field activity reports and feedback on market opportunities, customer needs, and competitor activity.

• Work closely with the Sales Manager and other relevant teams to improve conversion, customer experience, and portfolio quality.

• Qualifications & Experience

• Minimum of SSCE; OND/HND/Bachelor’s degree is an added advantage.

• Previous experience in sales, field marketing, business development, fintech, banking, microfinance, or a related field is an advantage.

• Must be comfortable working in the field and engaging customers directly.

• Basic ability to use smartphones, mobile applications, and digital tools.

• Ability to communicate effectively in English and interact professionally with customers.

Key Skills & Competencies:

• Strong communication and interpersonal skills.
• Lead generation, prospecting, and sales closing ability.
• Customer relationship management. Attention to detail and accurate da