Field Quality Specialist
About this role
Field Quality Specialist
Your Impact
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Product Problem Resolution (PPR) Support: Responsible for supporting the Issue resolution inside the factory. The incumbent will bring the information to the production line/ manufacturing Eng. / Eng., make the investigation to help the root cause identification, and will collect the information and share with the stakeholders.
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Warranty claims analysis and actions follow up: Responsible for monitor the claims submitted by dealers. Investigate and take actions into factory for the fast issue resolution
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Factory Communication: Communicate the issue from the field (claims & concern form the field) to the Factory and ensure that the solution feedback is routed to the Product Customer support.
Your Experience and Qualifications:
Note: Please submit your application/CV in English.
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