About this role
About the Field Operations Manager position
We are looking for an experienced Operations Manager to help us with planning, directing and coordinating our company’s operations. Your responsibilities will include improving efficiency, performance, productivity and profitability using effective approach and tactics. You will lead a team of lead installers and their downstream "helpers".
Operations Manager responsibilities are:
- Monitor company's operations and analyze their metrics, such as: cost effectiveness, time, correctness and so on
- Review and optimize existing operational systems, processes and best practices
- Oversee the compliance of operations with specifications and quality requirements
- Work to support the achievement of company’s strategic and operational objectives
- Conduct quality controls and monitor production KPI’s
- Recruit, train, supervise and appraise human resources
- Interact with clients and personnel to retrieve the feedback
- Conduct job-site visits to ensure projects are staying on-track
- Provide on-site training and employee evaluations including but not limited to: safety conformance (i.e. fall arrest gear), installation quality standards, and efficiency standards
Operations Manager requirements are:
- 5+ years' experience of working on an Operations Manager position
- Profound experience of installer training, development and oversight
- Excellent understanding of organisational effectiveness and operations management
- Basic IT skills, including experience with databases, MS Office and so on
- Strong leadership and organisational skills with ability to effectively communicate with all levels of the organisation
- Proven track-record of successful project management across multiple project types