About this role
Field Engineer
Division: Davies UKI Reports to: Head of Engineering Location: Field-based Hours: 08:30 – 17:00
About the Role
We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.
You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.
What will your day look like:
Key Responsibilities
- Produce accurate, detailed, and high-quality engineering reports
- Assess, value, and negotiate vehicle repair costs
- Provide fair and accurate vehicle valuations
- Negotiate total loss settlements
- Apply detailed knowledge of salvage categories
- Manage claims through to resolution
- Liaise with repairers, customers, and internal teams
- Support colleagues and contribute to team success
Knowledge and Abilities:
Skills & Experience
Qualified to IAEA or ATA (VDA) standard
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Experience within insurer or independent engineering environment
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Strong understanding of claims processes and salvage categorisation
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Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
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Ability to inspect a wide range of vehicles including:
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Cars
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HGVs
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Agricultural machinery
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Caravans
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Excellent negotiation and communication skills
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Strong analytical and problem-solving ability
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Effective time management and prioritisation skills
AQP qualification
Personal Attributes
- Detail-oriented and structured approach
- Confident decision maker and negotiator
- Ability to work independently in a fast-paced environment
- Strong customer focus with complaint resolution experience
- Professional handling of sensitive and confidential information
INDUKI
Benefits
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Career & Purpose
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Davies Innovation Lab
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Leadership training programme
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Funding for professional qualifications
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Thrive at Davies; learning opportunities
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Environmental & Social
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The Davies Foundation
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Local charity funding
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Pennies To Heaven
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Employee Resource Groups
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Employee volunteering programme
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Financial Health
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Pension, 5% employee and 5% employer contribution
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My Choices at Davies provides; High Street discounts and Financial wellbeing hub
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Life assurance: x4
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Refer a Friend
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Cycle to Work Scheme
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Lease car salary sacrifice
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Davies Incentive Plan
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Enhanced maternity, paternity and adoption pay
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Mental, Physical & Emotional Wellbeing
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Wellbeing centre; move, munch, money & mind focus
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Discounts with 100's of UK retailers
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EAP; 24/7 confidential helpline
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25 days holiday, increases to 26 days after 5 years and 27 after 10 years
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Flexible working
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Dress for your day
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Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
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Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan