About this role
Job title: Field Engineer I
About the Role Field Engineer I collaborates with customers on technical design-ins and supports existing applications, translating complex specifications into actionable solutions. The role requires a solid technical foundation in application engineering, along with strong communication and organizational skills to present concepts and coordinate with internal teams.
What You'll Do
- Capture and understand customers’ technical and product requirements on battery functioning and how it is used in the terminal and host devices, and ensure smooth transfer to the client internal team.
- Administer the technical, technological, and functional aspects of proposals to customers.
- Troubleshoot system applications on customer requests, resolving other engineering issues regarding systems application.
- Build mutual trust with customers’ technical staff.
- Prepare records, data, and documents for product presentations; conduct training sessions for demonstrations; and support the sales team in organizing presentations and product demonstrations.
- Provide technical training of consumer-specific applications of various engineering products in the development stage.
- Other duties as required.
What We're Looking For
- Bachelor’s degree (B.S/B.A) from a four-year college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience.
- Builds stable working relationships internally.
- Follows standard practice and procedures when analyzing situations or data.
- Good understanding of effective network design methodologies.
- Knowledge of how to troubleshoot and assess live networks.
Nice to Have
- Physical Demands & Work Environment: Must have the ability to perform office-related tasks including prolonged sitting or standing.
- Ability to move from place to place within an office environment.
- Proficiency in using a computer.
- Ability to communicate effectively.
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.