Field Engineer - Arkansas

Job title: Field Engineer - Arkansas

About the Role The Field Engineer is responsible for the implementation of complex communication system infrastructure and technical support of specialized sub-systems and product applications, including troubleshooting software-driven electronics, IP networks, server and network hardware, and performance verification and optimization of RF and broadband architecture including legacy analog, advanced digital P25, and data infrastructure. You will work with Engineering, Project Management, and Sales to design, implement, test, cutover, and document systems that meet or exceed customer expectations.

What You'll Do

• Design, implement, optimize, test, cutover, and document advanced communication systems to meet customer expectations.
• Provide weekly reports of activities and accomplishments.
• Oversee onsite installation of network, server, and RF equipment using system design drawings, planners, and product documentation; provide as-built information for final documentation package.
• Perform onsite and remote configuration of network, server, RF, and databases; provide as-configured documentation and baseline reports.
• Use system logs and tools to troubleshoot networks, servers, databases, and RF infrastructure; verify logs and monitoring tools are clear of faults.
• Use product and system test plans to perform acceptance testing; correct deficiencies and provide accepted test results for final documentation.
• Utilize design parameters to perform performance verification/optimization of RF infrastructure; provide baseline measurements and test results.
• Design/develop solutions to technical issues encountered during implementation, upgrades, or support using project drawings and customer information.
• Perform preventative maintenance with trend analysis and documentation of results.

What We're Looking For

• Unique combinations of multi-site RF communications systems and computer/networking skills.
• Strong knowledge of LAN/WAN IP networks; proficient in installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls (HP and Juniper).
• Experience with virtualization (VMware ESXi 6+ and/or Microsoft Hyper-V 2012+).
• Windows Server OS: 2008 R2, 2012 R2, 2019; Workstations: Windows 7 & 10.
• Knowledge of secure products/protocols (KMF, KVL, AES).
• Knowledge of RF systems (transmitters, receivers, filters, antenna networks).
• Experience with Project 25 products (trunked and conventional).
• Experience with Motorola equipment (Quantar, G-Series base stations; MCC7500, AXS consoles).
• Astro25 Master Site, Multisite, ASR equipment; Channel Banks and T1 Circuits.
• Knowledge of standard telephony and dedicated data circuits; packet-switching techniques.
• Experience with logging/recording systems and diagnostic/test equipment (S412E LMR Master, Viavi 3920B; RF Power Sensor; Ethernet test sets: Anritsu 9090A, VeeX MTX150, T-BERD 5800T1; TIMS).
• Experience with Motorola subscribers (APX, APX Next) and CPS programming software.
• Proficiency in MS Word, Excel, PowerPoint, Access, and Google G-Suite.
• Strong self-management and people skills; able to collaborate with customers and internal teams.
• Self-motivated and able to operate with limited supervision; perform well under pressure.
• Willingness to travel extensively (>75%).
• Valid driver's license and ability to obtain government background clearance.
• Pursuing at least one industry network certification (e.g., CompTIA Network+).

Nice to Have

• Preference for candidates located near Little Rock, AR, Shreveport, LA, or Jackson, MS.
• Experience working with government/public safety customers.

Compensation & Benefits

• Salary and benefits not disclosed in the posting.
• Travel expectations: extensive (>75%).