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Field Collections Officer

PalmPay
onsite
Ekiti, Rivers, Kaduna, Abuja, Nigeria

About this role

Field Collections Officer

Ekiti, Rivers, Kaduna, Abuja, Nigeria

Contracted

Entry Level

The Field Collections Officer will be responsible for visiting customers with overdue loan repayments, negotiating repayment arrangements, conducting field investigations, and supporting recovery efforts within assigned locations.

The ideal candidate should be resilient, result-oriented, and comfortable working extensively in the field. They will collaborate with internal teams to improve recovery rates, maintain accurate records of collection activities, and ensure all recovery efforts are carried out professionally, ethically, and in line with company policies.

Key Responsibilities

  • Conduct field visits to customers with overdue repayments
  • Negotiate and follow up on repayment arrangements
  • Support recovery of defaulted accounts and assets where necessary

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