Field Applications and Service Engineer Intern

Opportunity Overview

The Field Applications and Service Engineer Intern is an early-career technical role designed to support the Teradyne Robotics Service Center in Mexico. Working side by side with experienced service and application engineers, the intern helps deliver day-to-day service operations for the Universal Robots collaborative robots and Mobile Industrial Robots autonomous mobile robots portfolio, including unit intake and diagnostics, repairs and testing, case documentation, and warranty support.

Beyond the service bench, this role acts as a flexible support resource for the team: extending its capacity, helping standardize processes, building documentation and tools, and supporting field visits, demonstrations, and application validations when needed. This is a hands-on learning opportunity, with mentorship and real responsibility, for students who want to build a career in robotics and industrial automation.

Key Responsibilities

• Play an active role in daily Service Center operations for UR and MiR products, gaining hands-on experience with unit intake, inventory, logistics, equipment readiness, and essential safety and quality practices.
• Learn alongside experienced engineers as you help diagnose, troubleshoot, repair, test, and validate robotic systems, and participate in field service, installations, inspections, application trials, demonstrations, and hands-on training.
• Help deliver a great customer experience by providing first-level technical support to customers and partners, maintaining accurate service and warranty records, and supporting administrative and invoicing documentation.
• Make a meaningful impact on team performance by analyzing service trends, creating reports and technical resources, improving processes and tools, and supporting events, pre-sales activities, and other team priorities.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

Minimum Job Requirements

• Currently enrolled in a Bachelor’s degree program in Mechatronics, Electrical, Electronics, Mechanical, Robotics, Industrial, or a related field.
• At least two (2) years remaining to complete university studies.
• Availability to work 20 hours per week, with a schedule agreed upon with the manager and compatible with class schedules.
• Ability to provide proof of active student status and to formalize the internship through the university’s agreement process, in accordance with applicable regulations in Mexico.
• Working knowledge of English, with the ability to read technical documentation and communicate in writing.
• Solid fundamentals in electrical and electronic circuits, mechanical systems, and basic programming or industrial automation concepts.
• Hands-on aptitude and willingness to work in a service center and workshop environment, including handling equipment and tools.
• Proficiency with Microsoft Office tools, especially Excel and Word, and ability to learn new software and case management systems quickly.
• Availability for occasional local travel within Mexico to support customer visits, events, or partner activities.

Preferred Job Requirements

• Exposure to collaborative or industrial robotics through coursework, projects, competitions, or internships, with hands-on experience in technical support, laboratory, or workshop settings preferred.
• Knowledge of PLCs, industrial communication protocols, sensors, vision systems, electrical schematics, mechanical drawings, or CAD tools.
• Programming experience in Python or C++, familiarity with ROS, PolyScope, or URScript, and exposure to ticketing, CRM, or case management systems.
• Curious, proactive, and safety-minded team player with strong analytical, organizational, communication, and customer-service skills; able to work independently, collaborate across teams, take ownership, and seek feedback.

*This position is not eligible for visa sponsorship or relocation assistance.

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