About this role
Fiber Coordinator
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 4 years
- Location Lagos
- Job Field ICT / Computer
Job Description
- Manage the schedule of field Fiber Engineers
- Handle escalated complaints from other departments
- Distribute the escalated jobs based on priority and urgency
- Provide remote technical support for the engineers in the field
- Monitor the quality of Jobs our engineers are doing in the field
- Make sure the engineers are sending their reports on time.
- Report directly to the HOD
Education and qualifications
- BSc / HND in Computer engineering/Telecommunications
- Strong communication skills, both written and verbal.
- Independent problem solver combined with strong team orientation.
- Capable of making solid, fact-based decisions under pressure.
- Ability to work in a high-pressure technical environment.
- 4+ years of technical experience in telecommunications field operations
- Knowledgeable in Cisco routers and switches configuration.
- Cisco Certified Network Associate (CCNA) is a must
- Excellent understanding of wireless communications.
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