Feedback Loop Lead for Neo
About this role
The Opportunity
As Feedback Loop Lead for Neo within Capgemini, you will play a key role in ensuring that user insights directly shape the evolution of Capgemini’s Group wide AI platform. Neo is a strategic initiative, and this role ensures that feedback from across the organization is consistently captured, structured, and translated into actionable improvements. You will operate at the intersection of product, engineering, and user experience—enabling continuous improvement by turning real usage insights into prioritized inputs for platform development. This is a unique opportunity to influence how Neo evolves through a data driven, user centric feedback process at scale.
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