Federal Salesforce Solution Architect

Federal Salesforce Solution Architect

Role Summary

We’re seeking a Federal Solution Architect who plays a key leadership role in designing and driving the successful delivery of complex Federal Salesforce Public Sector solutions, specifically within Service Cloud and

Experience

• Cloud. Working closely with the Program Manager, the Solution Architect functions as a liaison between the Federal client and the Thunder team, translating mission requirements into scalable architecture. This role requires a blend of technical mastery, strategic vision, and the ability to operate within the rigorous security and compliance standards of cleared Federal delivery environments.

Responsibilities

• Lead the overall Salesforce Service Cloud and Public Sector solution design and implementation, ensuring alignment between mission objectives and technical architecture.
• Develop high-level solution architecture and detailed design documents that comply with Federal standards and security requirements.
• Serve as a primary point of contact for cleared Federal stakeholders, facilitating technical discovery and aligning solutions with business strategies.
• Partner with Technical Architects to ensure adherence to best practices, industry standards, and Federal compliance for Salesforce environments.
• Mentor and lead development teams, Business Analysts (BAs), and QA resources to ensure the technical success of the program.
• Identify and mitigate technical risks and partner with sales/business development teams to accurately estimate the level of effort for Federal bids.
• Stay updated with the latest Salesforce trends—including Government Cloud Plus, Service Cloud, and Agentforce—to provide innovative solutions for Federal clients.

Qualifications

• 8-10+ years of extensive experience in Salesforce architecture and implementation, preferably in large-scale Federal environments.
• 3-5+ years of proven experience solutioning for Salesforce Government Cloud Plus, Service Cloud, and/or
• Cloud.
• Proven working knowledge of Agentforce and Salesforce AI capabilities, including the ability to architect autonomous agents and generative AI solutions within a secure Government Cloud Plus environment.
• Deep knowledge of the Salesforce ecosystem with advanced expertise in configuration, customization, and business process modeling.
• Exceptional stakeholder management and executive-level presentation skills.
• Strong strategic planning, governance, and organizational skills.
• Proven ability to lead cross-functional teams and manage complex programs in cleared delivery environments.
• US Citizenship required.
• Bachelor's degree required.
• Preferred Certifications: Administrator