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FR

• vacancyopjusttionswidget.opt-Job Schedule

Full-Time

• vacancyopjusttionswidget.opt-Job Type

Temporary

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NOVOTEL

• vacancyopjusttionswidget.opt-Job Category

Food & Beverage jobinformationwidget.freetext.LocationText

Novotel Makassar Grand Shayla, Makassar, Indonesia

jobinformationwidget.freetext.ExternalReference

REF124944X

FB Attendant

Region

MEA SPAC

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Company Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description

• Greet guests with genuine warmth and enthusiasm, seating them promptly and providing menus with detailed recommendations
• Take accurate food and beverage orders, ensuring all special requests and dietary requirements are clearly communicated to the kitchen and bar teams
• Deliver orders efficiently and professionally, maintaining awareness of table needs and proactively offering assistance
• Demonstrate comprehensive menu knowledge, including ingredients, preparation methods, and wine or beverage pairings, to enhance the guest experience
• Clear tables promptly and reset them to our service standards, maintaining an organized and clean dining area at all times
• Process payments accurately using our point-of-sale system, handling cash and card transactions with integrity and attention to detail
• Collaborate seamlessly with kitchen, bar, and housekeeping staff to ensure smooth operations and exceptional service delivery
• Anticipate guest needs before they're expressed, addressing concerns with empathy and finding creative solutions to any issues that arise

Qualifications

• Proven experience in a waiter, server, or similar food service role in a professional dining environment (preferred)

• Exceptional customer service skills with a genuine passion for hospitality and creating positive guest interactions

• Strong organizational abilities with the capacity to manage multiple tables and prioritize tasks efficiently in a fast-paced setting

• Demonstrated ability to work collaboratively with diverse team members, supporting colleagues and contributing to a positive workplace culture

• Capability to stand for extended periods, move quickly, and carry items safely throughout your shift

• Flexibility to work varied schedules, including evenings, weekends, and holidays as required by business needs

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• Discover a world where life pulses with passion

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

• LET

• YOUR PASSION SHINE

• We foster

• our creativity, our excellence and progressiveness. We interconnect with

• each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in

• being part of a wider global team leading the way in local sustainability

• initiatives. Working together with our communities, we will empower you to

• make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride

• in promoting heartfelt hospitality with

• a French Zest, valuing passion, excellence

• and emotional intelligence. We pioneer

• a committed and sustainable approach

• to luxury, encouraging

• openness and inclusivity. We value

• new encounters with colleagues and

• guests from all horizons with a goal

• of creating a distinctive culture together.

• JOIN US

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