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Farmer - DiDi Food

DiDi global
San Jose, Costa Rica
Hybrid

About this role

About the Role The Farmer role is to develop and maintain a portfolio of restaurants to drive standout performance on the DiDi Food platform. You will seek win-win collaborations to drive profitable growth for DiDi and its partner restaurants, become a strategic advisor, and deliver excellent customer service to sustain long-term business relationships. What You'll Do

  • Be the first and main point of contact with the restaurants under your care, ensuring close and ongoing communication and providing strategic vision; design solid action plans for restaurant growth and the best app user experience.
  • Analyze data to gain deep understanding of restaurant dynamics and use data-driven strategies to increase current restaurant participation and loyalty.
  • Build a pipeline of potential partners in your area to maintain a healthy intake of new restaurants.
  • Build and foster long-term relationships based on trust with a win-win mindset.
  • Expect ~80% field work. What We're Looking For
  • 1-3 years of experience in account management and consultative selling (growth and acquisition).
  • A university degree or 3 years of relevant commercial experience.
  • Ability to adapt and learn in a fast-paced startup environment with challenging goals.
  • Interpersonal abilities: strong oral and written communication, ability to persuade and maintain constructive, collaborative relationships with internal and external clients across cross-functional teams.
  • High analytical skills; ability to diagnose market dynamics and build action plans.
  • Sense of urgency and motivation to achieve objectives; proven track record of meeting or exceeding quotas.
  • Intermediate English (read and interpret at minimum).
  • Experience using AI to interpret and analyze data faster, plus advanced Excel and Google Sheets skills.

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