Family Care Specialist

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

Family Care Specialist

JOB RESPONSIBILITIES

• Builds at-need charts
• Verifies at-need files before sent for verification
• Performs blind checks
• Follows up with memorial renderings, processes and timelines
• Notifies families when flowers are placed
• Sets Arrangement Continuation Appointments
• Designs memorials
• Serves at-need cemetery families that currently own property
• Sets follow-up visits at the at-need arrangement conference
• Logs information for Family Service Counselors
• Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent

• Certification

• Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

• None

• Knowledge, Skills & Abilities

• Ability to communicate effectively with associates, contractor personnel and client families

• Ability to work productively with minimal supervision; achieves work objectives in a timely manner

• Ability to resolve routine problems promptly and effectively

• Ability to adapt to change in priorities

• Postal Code: 54311

• Category (Portal Searching): Sales

• Job Location: US-WI - Green Bay