Facility Maintenance & Systems Specialist

Facility Maintenance & Systems Specialist (Wilton, CT)

Location: Wilton, Connecticut

Country: United States

Category: Maintenance

Workplace

Location

Onsite

Employment Type: Direct Hire/Perm

Posted Date: August 26, 2026

Job ID: 651350

Job Description

Pay Rate: 33-37/hour

Facilities Maintenance and Systems Specialist (FMSS)

Job Summary

• Reports to the Maintenance Manager but takes daily direction from the Crew Lead
• Supports all facility maintenance and monitoring systems, practices, and procedures to ensure buildings and equipment operate optimally and meet equipment/client specifications
• Supports scheduling of preventive and reactive maintenance work for the crew
• Monitors and updates the facility CMMS (Planon), ensuring Priority 1 and 2 (P1/P2) work orders are responded to, updated, and communicated via TEAMS, Planon, email, or phone as required
• Monitors the Building Management System (BMS), acknowledging alarms and ensuring proper response/communication to identify and correct issues before they impact customer operations
• Communicates with customer leadership, end users, crew lead, teammates, EMCOR site management, and vendors to keep all personnel updated on equipment issues
• Completes shift handoff documentation to ensure all open and completed events from the shift are documented and communicated

Essential Duties and Responsibilities

• Monitor BMS: identify/acknowledge, investigate, dispatch, and escalate alarms to crew lead or dedicated technician; update BMS with alarm reconciliation
• Monitor CMMS: respond to P1/P2 work orders per escalation procedure, including timely response, troubleshooting, correction, and communication
• Schedule PM and reactive work orders for all crew technicians
• Communicate with customers to provide updates, evaluate service needs, maintain scheduling, and ensure high customer satisfaction
• Monitor customer buildings to ensure optimum performance standards
• Fine-tune systems as new programs and sequences are developed
• Perform building audits and create work orders within Planon
• Perform equipment start-up, tuning, calibration, and commissioning of BMS systems
• Maintain working knowledge of all critical building utilities
• Trigger Corrective Action and Root Cause Analysis; participate in and complete related administrative items
• Manage and document completed and open shift activities via the shift turnover process, including production downtime, status of critical equipment, spare parts used, and other site-required information
• Create presentations as needed (Spotfire, Planon, PowerPoint, or other software) for customer or internal reporting
• Perform other duties as assigned by Crew Lead, Maintenance Manager, or Site Manager

Qualifications

Education

• High school diploma (or equivalent) required; preference for candidates with some undergraduate or business school training

• Business Experience

• 3-5 years of experience in facility maintenance, industrial, or manufacturing environments

• Experience in BMS/controls (systems commissioning, software integration/operation, calibration); pneumatic controls experience a plus

• Licenses/Certifications

• Valid driver's license required

• Technical or maintenance certifications/licenses a plus

• Language Skills

• Ability to interpret instructions in written, oral, diagram, or graphic form, including safety rules, operating/maintenance instructions, and procedure manuals

• Ability to write routine reports and correspondence; must manage an email inbox and operate the work order system

• Technical Qualifications & Skills

• Ability to use hand and small power tools

• Knowledge of commissioning tools and field circuit debugging

• Understanding of the facilities industry, with emphasis in mechanical/electrical fields

• Ability to read and understand mechanical and electrical drawings

• Ability to operate a forklift, scissor lift, and aerial lift a plus

• Ability to operate a personal computer, cell phone, and/or electronic tablet

• Ability to manage dynamic priorities, adapt to changing customer expectations, and complete work efficiently with high quality, including managing unexpected downtime

• May require support of non-customary schedules and weekend work

• Ability to calculate figures/amounts (discounts, interest, commissions, proportions, percentages, area, circumference, volume) and apply basic algebra/geometry concepts

• Ability to solve practical problems involving variable, non-standardized situations

• Proven track record of completing projects/work orders, self-motivation, and achieving customer satisfaction

• The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.