About this role
Facility Engineer GIT
Colombo,Western
Job Summary
To ensure uptime and usability of desktop/laptop and LAN services through provision| maintenance and issue resolution activities for the assigned geography/ies
Key Responsibilities
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- To Coordinate With The Vendor / Supplier For Remedy Ticket / Call Resolution
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- To Ensure 100% Accuracy And Updations Of All The It Assets Management Or Tracker Eg. Goods Received Note| Vendor Follow Up Etc.
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- To Ensure All The It End Users Calls Are Closed As Per Slas Remotely Eg. Troubleshooting Etc.
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- To Ensure Policy Compliance [Including New Or Changed] And Checks As Per Agreed Standards. Eg. Antivirus| Patch Management| License Etc.
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- To Procure| Provision/De-Provision And Ensure Deployment Of Hardware And Software At Entry| Exit And Movement Within The Sla Norms
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Skill Requirements
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Other Requirements
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Apply now
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Information at a Glance
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Why HCLTech?
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At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
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HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.
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