Facilities Support Associate

Job title: Facilities Support Associate

About the Role The Facilities Support Associate is primarily responsible for operating the company shuttle and providing safe, reliable, and professional transportation services across the corporate campus. This role also supports receiving, shipping, mail distribution, event setups, and reprographic services as needed, supporting daily Corporate Services operations for approximately 1,800 employees.

What You'll Do

• Shuttle & Driving Operations: Operate the on-site company shuttle for a significant portion of the workday (approximately 4+ hours daily or as scheduled). Provide safe, timely, and courteous transportation for employees between designated campus locations. Conduct daily vehicle inspections and basic safety checks (fuel levels, tires, lights, cleanliness, etc.). Maintain shuttle cleanliness and report maintenance or safety concerns promptly. Adhere to all traffic laws, company driving policies, and safety procedures. Maintain a professional and service-oriented demeanor while interacting with employees and guests.
• Shipping & Receiving Support: Receive, inspect, and log incoming shipments including product samples, toy prototypes, office supplies, marketing materials, and corporate mail. Verify shipment accuracy against packing slips and purchase orders; identify and report discrepancies or damages. Coordinate timely internal delivery of packages. Handle confidential or high-value shipments with discretion and care. Prepare outgoing shipments using the UPS shipping portal. Generate shipping labels, track shipments, and provide tracking information to internal stakeholders.
• Event & Facilities Support: Assist with conference room and onsite event set-ups including tables, chairs, signage, and materials distribution. Support breakdown and reset of event spaces as requested. Coordinate delivery of event materials and supplies across campus using company vehicles as needed.
• Reprographic Support: Provide reprographic support including high-volume copying, binding, and preparation of presentation materials. Ensure timely completion of print and copy requests. Maintain organization and inventory of reprographic supplies and report equipment issues.

What We're Looking For

• High school diploma or GED.
• 1–3 years of professional driving experience; Class B driver’s license with Passenger (P) endorsement; clean driving record.
• Ability to sit and operate a vehicle for extended periods; lift up to 40 pounds; frequent standing, walking, bending, and reaching.
• Ability to safely operate a company shuttle vehicle for extended periods and follow safety procedures.
• Professionalism, confidentiality, and strong customer service skills.
• Basic computer proficiency (Microsoft Office and web-based systems).
• Ability to work collaboratively in a fast-paced corporate setting; adapt to changing schedules and priorities.
• Experience in shipping, receiving, mailroom operations, facilities, or corporate services support preferred.
• Corporate office experience strongly preferred.
• Experience using shipping systems such as the UPS online portal preferred.
• Knowledge of shipping/receiving processes, package tracking, and workplace safety practices in loading dock environments.

Nice to Have

• Additional experience in shipping, receiving, or facilities operations.
• Familiarity with confidential material handling and security practices.

Compensation & Benefits

• Salary range: USD $19 to $24 hourly. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.