About this role
Job title: Facilities Operations Supervisor
About the Role The Facilities Operations Supervisor is responsible for the day-to-day execution of facilities operations across Copeland’s Sidney campus, consisting of multiple buildings totaling approximately 1.3M square feet. This role serves as a working supervisor, combining hands-on field leadership with direct supervision of facilities personnel and contractors. The position ensures that facility systems, infrastructure, and services operate safely, reliably, and efficiently while translating site and enterprise-level objectives into daily execution. The Facilities Operations Supervisor reports to Global Facilities and acts as the primary on-site leader for maintenance execution, contractor performance, and work coordination.
What You'll Do
- Lead and coordinate daily facilities operations across all Sidney buildings, ensuring timely execution of maintenance and service activities.
- Serve as the primary point of contact for day-to-day facility issues, prioritizing work and ensuring rapid resolution.
- Maintain a strong field presence to monitor ongoing work, validate quality, and remove execution barriers.
- Support troubleshooting and resolution of complex building system issues, including HVAC, electrical, plumbing, and life safety systems.
- Directly supervise the Facilities Maintenance Lead and Facilities Coordinator, providing clear priorities, guidance, and performance feedback.
- Establish daily and weekly work plans to align team efforts with site priorities.
- Develop team capability through coaching, training, and accountability for performance.
- Foster a culture of safety, ownership, and continuous improvement.
- Own execution and performance of all site service and maintenance contracts, including janitorial, landscaping, snow removal, life safety, and technical services.
- Coordinate contractor activities to ensure work is completed safely, on schedule, and in accordance with scope.
- Monitor vendor performance against defined service levels and drive corrective actions when needed.
- Support development, refinement, and rebid of service contracts in partnership with Global Facilities.
- Lead execution of preventive and corrective maintenance programs to ensure asset reliability and minimize downtime.
- Ensure accurate and consistent use of the Computerized Maintenance Management System (CMMS), including work order management, asset data integrity, and reporting.
- Drive improvements in maintenance planning, scheduling, and backlog management.
- Support implementation and ongoing use of enterprise maintenance systems and standards.
- Safety & Compliance
- Ensure OSHA regulations, local codes, and company safety standards are followed; lead site-level follow-up from inspections, audits, and AHJ walkthroughs.
- Identify and mitigate facility-related risks through proactive inspections and corrective actions.
- Maintain accurate records of maintenance activities, inspections, and compliance requirements.
- Facilities Manager Support & Project Coordination
- Support execution of small to mid-sized facility projects, including space modifications, system upgrades, and infrastructure improvements.
- Provide field-level input into capital planning, budgeting, and prioritization based on site conditions and risks.
- Partner with operations, engineering, and other site functions to ensure facility support aligns with business needs.
- Act as site lead for facilities operations in the absence of a dedicated Facilities Manager.