About this role
About the position
We are looking for an experienced Facilities Operations Engineer to join a highly technical group responsible for operating and maintaining our physical infrastructure. This includes work on our trading floors, amenity spaces and food service areas which are all supported by dedicated mechanical, electrical and IT equipment.
Our team is collaborative in nature, spanning many internal departments and external vendors, contractors, consultants and operations teams. Your work will involve managing projects that cover all aspects of our physical infrastructure, along with our relationships with each of these stakeholders, in order to provide 24/7 critical infrastructure.
We are looking for someone with experience in engineering facilities management and operations. You should also have experience managing vendors and overseeing facilities maintenance service level agreements (SLAs) to ensure that vendor performance meets agreed-upon delivery standards.
You are encouraged to apply, regardless of your specific discipline, if you have a proven ability to deliver excellence no matter the task, have solid technical experience and can make well-reasoned engineering decisions as they relate to operational risk.
About you
Have 5+ years of experience working on the maintenance and operation team of corporate real estate, trading floors or similar 24/7 environments
Familiar with MEP equipment, including plant infrastructure, CRACs, UPSs, office HVAC, generators, fire prevention and building management systems
Have strong computer skills; comfortable working with technical people in an IT-centric environment and learning new software and control systems
Comfortable working with a wide range of colleagues, including non-engineers, across several business areas
An excellent written and spoken communicator; able to describe detailed problems with brevity and accuracy
Able to solve small problems in the field without a tradesperson
Willing to be part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies
A creative, collaborative and enthusiastic team player who is eager to learn and take initiative
Able to prioritise tasks effectively and stay organised; can balance assigned work required for our constantly evolving environments
Fluent in English; proficiency in Cantonese and Mandarin is a plus