Facilities Maintenance Manager (Housing)

Job Summary

Reporting to the Director of Facilities Maintenance within the Facilities Services Department, the Facilities Maintenance Manager (Housing) is responsible for overseeing the maintenance, repair, and operational reliability of university residence halls. The position supervises and coordinates maintenance activities, manages preventive and corrective maintenance programs, and ensures that housing facilities, building systems, and equipment are maintained in a safe, efficient, and code-compliant manner. The Facilities Maintenance Manager provides leadership to maintenance personnel and contractors, responds to facility emergencies, supports student housing operations, and assists in planning and prioritizing maintenance and capital improvement projects. While primarily serving in a management capacity, the position may perform or oversee minor repairs and maintenance work involving HVAC, plumbing, electrical, carpentry, locks, and other building systems as needed.

Special Note: We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

Essential Job Functions

Management of Housing Facilities Maintenance Services:

• Develop and implement policies, procedures, and standards that promote a safe, clean, and well-maintained living and learning environment for students, faculty, staff, and visitors.
• Collaborate with the Facilities Business Office to develop, administer, and monitor operating and capital budgets for assigned areas of responsibility.
• Oversee the development, implementation, and execution of preventive and predictive maintenance programs for residence halls and related housing facilities.
• Manage and coordinate maintenance operations to deliver high-quality, cost-effective services that support Student Affairs and Residence Life objectives.
• Direct and coordinate responses to facility emergencies, including after-hours incidents affecting residence halls and housing facilities.
• Conduct inspections of residence halls, student rooms, common areas, and building systems to identify maintenance needs and ensure timely completion of repairs.
• Assist with housing facility renovation, renewal, and capital improvement projects. Coordinate and schedule the work of contractors and vendors to minimize disruption to residence life operations, camps, conferences, and summer programs.
• Facilitate contractor access to residence hall rooms, mechanical spaces, and storage areas while ensuring compliance with university policies and safety requirements.
• Monitor the condition and performance of building systems, including HVAC, plumbing, electrical, life-safety, and security systems, and recommend corrective actions as necessary.

Leadership and Employee Management:

• Foster a collaborative, customer-focused work environment by partnering effectively with Facilities Services leadership, Student Affairs, Residence Life staff, faculty, and other campus stakeholders.
• Recruit, train, supervise, coach, and evaluate assigned staff to ensure high levels of performance, productivity, and customer service.
• Establish work priorities, assign responsibilities, and monitor staff performance to ensure efficient completion of maintenance activities and work orders.
• Address personnel matters in a timely and professional manner, including performance management, employee development, conflict resolution, and disciplinary actions when appropriate.
• Identify staffing needs and make recommendations to ensure adequate resources are available within approved budget parameters.
• Develop and maintain a comprehensive preventive maintenance program for residence hall facilities and building systems, including HVAC, plumbing, electrical, and related infrastructure.
• Promote compliance with university policies, safety regulations, and industry’s best practices.
• Serve on University committees, task forces, and professional associations that support facilities management, housing operations, and continuous improvement initiatives.

Operational Administration and Performance Improvement:

• Develop, communicate, implement, and maintain departmental policies, procedures, and operational guidelines.
• Maintain strong working relationships with Student Affairs, Residence Life, and other campus partners to ensure responsive and effective service delivery.
• Solicit and evaluate customer feedback and recommend service enhancements to improve operational effectiveness and customer satisfaction.
• Analyze maintenance trends, service metrics, and facility needs to identify opportunities for process improvements and operational efficiencies.
• Manage and maintain accurate maintenance records through the University's computerized maintenance management system (CMMS).
• Ensure work orders, inspections, preventive maintenance activities, and repair documentation are completed accurately and in a timely manner.
• Prepare reports, provide updates to the Director of Facilities Maintenance, and communicate facility issues, corrective actions, and project status to relevant stakeholders.
• Monitor compliance with applicable federal, state, local, and University regulations related to facilities operations, housing facilities, and workplace safety.

Minimum and Desired Qualifications

Minimum Qualifications:

• An associate degree or completion of a formal technical training program in HVAC, electrical, plumbing or carpentry.
• Experience in an institutional and facility operation environment which includes a minimum of five (5) years of directly related experience in construction and facility maintenance.
• A minimum of two (2) years of successful supervisory management experience.
• This job requires a valid Class C driver’s license and must be insurable to drive university vehicles.

Desired Qualifications:

• Bachelor’s Degree in Facilities Management, Business Management or Engineering.
• Five (5) Years of related work experience in K-12 or Higher Education setting, specifically residential halls or housing environment.
• Five (5) or more years of experience in a managerial role.

Supplemental Information

Key Competencies:

• Broad knowledge of technical fields of building trades, including HVAC, electrical, carpentry, and plumbing principles.
• Ability to perform general building maintenance and work independently on facility maintenance trouble calls.
• Demonstrate high levels of ethics and lead by example.
• Provide exemplary customer service to staff, faculty, and students.
• Collaborate effectively to meet the needs of the department and university.

Physical Requirements:

• Work is performed in both office and field environments throughout the campus, including residence halls, academic buildings, mechanical rooms, utility areas, construction sites, and outdoor locations.
• Position regularly requires exposure to varying environmental conditions, including dirt, dust, pollen, odors, humidity, wet conditions, temperature extremes, and elevated noise levels.
• May be exposed to hazardous materials, chemicals, machinery, vibrations, traffic hazards, and other conditions commonly associated with facilities maintenance and construction activities.
• Must be able to safely navigate active construction, maintenance, and mechanical work environments while adhering to all applicable safety regulations and University policies.

Job Conditions:

• This position typically works a 40-hour workweek, Monday through Friday, from 8:00 a.m. to 5:00 p.m.
• Must be available to support annual student housing move-in activities, including move-in weekend each August.
• Required to respond to after-hours, weekend, and holiday emergencies affecting residence halls and other campus facilities.
• May be required to participate in an on-call rotation and work outside normal business hours as operational needs dictate.

Who We Are: Home to more than 18,000 students, Lamar University is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 120-degree options and a community that cares, Lamar students are always proud to be Cardinals. Lamar University strives to educate leaders, demonstrate excellence in student learning and career readiness, and pursue research with relevance.

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