About this role
Company Description
Sutherland is seeking a reliable and attentive person to join us as a Facilities & Property Management Associate. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
Facilities Operations & Maintenance
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Manage day-to-day facilities operations including leasehold improvements, equipment upkeep, and site maintenance
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Ensure functionality and readiness of all office equipment and physical workspace
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Conduct regular facility inspections and implement preventive and corrective maintenance programs
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Supervise contractors for general repairs, pest control, and scheduled maintenance activities
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Oversee workspace readiness including seat assignments, relocations, and partition installations in coordination with Capacity Planning
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Monitor utilities consumption (electricity and water) and maintain accurate tracking reports
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Ensure Asset Maintenance Contracts (AMC) are updated and all equipment (UPS, AC units, gensets) are regularly serviced
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Maintain organized documentation of service reports, contracts, and compliance records
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Support implementation of health and safety standards across the site Ticketing & Service Management
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Manage and resolve facility-related requests via ticketing systems within agreed SLAs
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Monitor ticket queues to avoid backlog and aging issues
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Provide timely updates and coordinate approvals with stakeholders Project & Site Management
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Support project teams in site build-outs, renovations, and rehabilitation activities
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Coordinate project schedules and maintenance work with internal departments to minimize disruption
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Participate in weekly seat planning and operational meetings Stakeholder & Vendor Management
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Respond to internal requests for office setup (meetings, training, onboarding sessions)
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Collaborate with Capacity Planning for workspace and equipment requirements
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Coordinate with building administration on facility concerns and maintenance issues
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Liaise with vendors, lessors, and government agencies (e.g., PEZA, local authorities) to ensure compliance Training & Development
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Participate in continuous learning and development programs to enhance technical and operational competencies
Qualifications
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Bachelor’s Degree in Mechanical or Electrical Engineering
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Required: Licensed Mechanical or Electrical Engineer
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Willingness to work extended hours or flexible schedules, as needed
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Must be willing to report on-site at Sutherland Pili CamSur, IT Park, Provincial Capitol Complex, Cadlan, Pili, Camarines Sur, 4418
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Knowledgeable in civil and structural building construction, including interior and exterior works
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Proficient in designing and computing Electrical and Mechanical plans
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Hands-on knowledge in the operation and maintenance of generator sets, UPS systems, and other critical facility equipment
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Capable of evaluating vendor preventive maintenance reports and recommending appropriate action plans
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Basic project management skills with experience supporting site build-outs, renovations, and maintenance projects
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Familiarity with facilities operations, including utilities monitoring, equipment maintenance, and workplace management
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Strong analytical skills with the ability to interpret data, identify trends, and recommend improvements
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Excellent attention to detail with strong organizational and documentation skills
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Effective verbal and written communication skills; able to communicate in a clear, professional, and constructive manner
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Demonstrates professionalism, confidentiality, and high ethical standards at all times
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Strong customer service orientation with the ability to build relationships with internal and external stakeholders
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Proactive team player with the ability to develop trust and collaborate effectively across teams
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Highly adaptable and able to quickly adjust to changing priorities and work environments
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Strong work ethic, integrity, flexibility, and leadership or coaching capabilities
Additional Information
All your information will be kept confidential according to EEO guidelines.