About this role
Facilities Assistant
Role summary
The Facilities Assistant is responsible for delivering the day to day facilities services in our Jersey IFC5 offices. This is a multi-role position where you will be expected to work with and provide cover for the reception.
Key Responsibilities
As a Facilities Assistant you will assist with:
- Receive, sort, log and distribute the mail to the appropriate teams, working quickly and accurately.
- Booking daily couriers as required - Including undergoing local hand deliveries as requested.
- Assist with stationery orders to replenish items.
- Monitor the Facilities ServiceDesk and complete any requests within the set time frames.
- Adhere to all company & client policies, procedures, site rules and regulations.
- Comply with all company procedures relating to Health & Safety and safe working practices.
- To work closely with the receptionists to ensure reception desk is manned and operating to agreed times. This will include lunchtime and holiday cover. A professional telephone manner and smart appearance for these periods will be required.
- Assist the filing team when required with moving archive boxes.
Requirements
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Skills / Experience
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Strong customer service skills and experience.
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Strong team player within a high-quality customer service operation.
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Knowledge and awareness of the Facilities Industry is beneficial. (although training will be provided)
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Be self-motivated, adaptable and able work under pressure to balance conflicting deadlines is essential.
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Have a good working knowledge of the MS offices applications (Outlook, Teams, Excel and Word).
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Due to the nature of the tasks the role can be physically demanding.
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Disclaimer
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Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.