F&I Consultant

ABOUT THE ROLE

Our client, an established dealership on the East Rand, is looking for a results-driven Finance & Insurance (F&I) Consultant to join their dealership team. You will guide customers through the finance and insurance process after the vehicle sale, maximise F&I income and ensure every deal is compliant and professionally concluded.

As F&I Consultant, you will structure and submit finance applications, present insurance and aftermarket products, and work closely with the sales team to turn vehicle sales into completed, profitable deals. You will deliver a smooth, transparent customer experience while meeting monthly targets and regulatory requirements.

KEY RESPONSIBILITIES INCLUDE

Structure and submit vehicle finance applications to banks and financial institutions Follow up on approvals and negotiate deal terms where required Present and sell F&I products, including insurance, warranties, service and maintenance plans, and other aftermarket products Explain finance terms, costs and product benefits clearly and honestly to customers Achieve and exceed monthly F&I income and penetration targets Prepare and verify deal documentation, contracts and customer FICA documents Ensure compliance with the National Credit Act, FAIS, FICA and POPIA Liaise with sales consultants, the sales manager and the dealer principal on deal structuring Maintain accurate deal records and submit reports on time Build and maintain relationships with finance houses and product providers Ensure vehicles are delivered with all finance and insurance paperwork complete

Requirements

• MINIMUM REQUIREMENTS

• Grade 12 / Matric

• Minimum 2 to 3 years’ F&I experience in a motor dealership

• Sound knowledge of vehicle finance, credit applications and the National Credit Act

• Experience with dealership systems and bank finance portals (e.g. WesBank, MFC, Standard Bank VAF, Absa Vehicle Finance)

• FAIS compliance and the relevant regulatory exams (e.g. RE5) or willingness to obtain them

• Proficient in Microsoft Office

• Valid driver’s licence and own reliable transport

• Clear credit and criminal record

• ADVANTAGEOUS

• Franchise dealership experience

• Proven record of meeting F&I targets

• Relevant NQF qualification in finance, sales or business

• DESIRED COMPETENCIES

• Strong sales and negotiation skills

• Excellent communication and customer service skills

• High attention to detail and accuracy

• Ability to work under pressure and to deadlines

• Professional presentation and a high level of integrity

• Willingness to work weekends and extended hours when required