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F&B Team Member

Accor
Brighton, United Kingdom
On-site

About this role

We are seeking a friendly and professional F&B Team Member to join our organization in Brighton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.

  • Greet and welcome guests in a warm, professional, and hospitable manner
  • Take food and beverage orders accurately while identifying and addressing guest dietary requirements and food allergies
  • Prepare and cook food items according to established recipes, quality standards, and hygiene procedures
  • Handle guest inquiries, feedback, and complaints promptly and courteously
  • Ensure proper food handling, storage, and preparation to prevent cross-contamination and allergen risks
  • Maintain cleanliness and organization of kitchen, dining areas, service stations, and equipment
  • Ensure tables and service areas are properly set, cleared, and maintained according to service standards
  • Stay knowledgeable about menu items, ingredients, allergens, and special promotions
  • Follow all food safety, hygiene, health, and security regulations at all times

Qualifications

  • Strong customer service orientation with a friendly, professional, and hospitable demeanor
  • Excellent communication and interpersonal skills when interacting with guests and team members
  • Ability to multitask, prioritize tasks, and perform efficiently in a fast-paced food and beverage environment
  • Strong attention to detail, particularly in food preparation, presentation, and order accuracy
  • Basic computer skills and ability to operate POS systems and kitchen-related technology
  • Knowledge of food safety standards, hygiene practices, and allergen management is preferred
  • Previous experience in food and beverage service, kitchen operations, or a similar hospitality role is an asset
  • Strong problem-solving skills with the ability to handle guest concerns calmly and professionally
  • Flexibility to work various shifts, including weekends, holidays, and peak service hours
  • High school diploma or equivalent; culinary or hospitality training is an advantage

Additional Information:

  • At ibis Brighton, we take pride in delivering exceptional guest experiences, driven by a passionate and friendly team in a vibrant and inclusive atmosphere. Nestled in

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