About this role
Job Description
- Scheduling appointments and meeting existing customers in order to identify and qualify potential prospects and present current product offers.
- Effective planning to conduct sales presentations of hotel F&B products and services while on site
- Liaising between the hotel and customers for up to date pricing, service, and latest promotion launches.
- Identifying and qualifying prospective customers through research, networking, and cold calling.
- Manage all bookings on Resdiary, control table layout, reservations & reports.
- Enhancing up to date knowledge on new promotions, procedures, services, and tools by attending departmental and training meetings.
- Effectively manage social networking, reply guests who concern about every details related to F&B.
- Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
- Updating and maintaining customer account records, including contact names and numbers for future sales.
- Meet all customers during functions and identify, the potential business opportunities arising from these functions.
- Providing product quotes to customers as needed.
- Secure group business for all outlets of the hotel as well as banquet.
- Target tour guides and travel agents with the help of sales and marketing database.
- Seek to achieve F&B budget targets across all outlets.
Additional Information
- Diploma in Human Resources Management / Hotel Management or equivalent
- Minimum 1 year experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint