About this role
F&B Host/Hostess
The role
We are seeking a passionate Host/Hostess to join our F&B team.
As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
Main Duties
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Welcoming guests to the venue
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Providing accurate wait times and monitoring waiting lists
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Managing reservations through OpenTable
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Provide menus and deliver water and drinks, if needed
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Coordinate with wait staff about available seating options
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Responsible for quickly and accurately delivering orders from the kitchen to customers at the House restaurants
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Provide excellent customer service to everyone, anticipating the members and guests needs
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Perform tasks to support the waiters and other staff members
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Greet customers upon their departure
Requirements Skills
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Must have a passion for food and beverage and guest satisfaction.
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You have to be reliable, flexible, friendly and happy to be a key part of the team that strives for success
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Fluent in English
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Only those Hosts/Hostesses who are eligible to work in Italy or have a valid Italian work permit/visa will be considered for the above position.
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Must be able to seize, grasp, turn and hold objects with hands.
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Must be able to work on your feet for at least 8 hours.
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Fast paced movements are required to go from one part of the club to others.
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Must be able to move, pull, carry or lift at least 50 pounds.
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Must be able to kneel, bend, crouch and climb is required.
Benefits
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RAL € 23.740,00
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Soho Friends Membership
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Staff Canteen
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Monthly Staff Screenings & Staff Gym Classes
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50% Discount on Cowshed Spa
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50% F&B Discount
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Global Benefits: Any Bedroom, Any House, $100 per night
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50% Discount Public Restaurants
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Birthday Gift: 1 day OFF+Voucher
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House Hero and Introduce a Star Program
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Corporate Benefits (access discounts platform)