F&B Attendant - SEEN

F&B Attendant - SEEN

Provide friendly, efficient and professional food and beverage service to guests at SEEN Restaurant & Bar, ensuring a memorable dining experience in accordance with Avani service standards and hotel policies.

Key Responsibilities

• Welcome and serve guests in a friendly, professional and efficient manner.
• Take and accurately process food and beverage orders.
• Have thorough knowledge of all menu items, ingredients, beverages, promotions and outlet facilities.
• Provide menu recommendations and answer guests' questions regarding food and beverages.
• Serve food and beverages accurately and according to established service standards.
• Set up, clear and maintain tables and service areas to ensure cleanliness and readiness.
• Monitor guest needs throughout the dining experience and respond promptly to requests.
• Coordinate closely with the Kitchen, Bar, Hostess and other F&B team members to ensure smooth service.
• Operate the POS system accurately and follow established billing and payment procedures.
• Handle guest feedback and complaints professionally and report issues to the Supervisor/Manager when required.
• Maintain high standards of personal grooming, hygiene and professional appearance.
• Ensure compliance with food safety, hygiene, health and safety standards.
• Maintain the cleanliness and proper condition of restaurant equipment and facilities.
• Support daily opening and closing duties, including mise en place and outlet preparation.
• Assist with special events, promotions and other F&B activities when required.
• Participate in departmental training and continuously develop product and service knowledge.
• Perform other reasonable duties as assigned by the F&B Supervisor or Manager.

Qualifications

• High School Diploma or Vocational Certificate in Hospitality, Hotel Management, Food & Beverage or related field.
• Previous experience in Food & Beverage / Restaurant operations is preferred.
• Experience in a 5-star hotel, luxury restaurant, rooftop restaurant or bar is an advantage.
• Good command of spoken English; able to communicate effectively with international guests.
• Excellent guest service and interpersonal skills.
• Good knowledge of food and beverage service.
• Basic knowledge of POS systems is an advantage.
• Good knowledge of food safety and hygiene standards.
• Strong attention to detail.
• Able to work effectively in a fast-paced environment.
• Good teamwork and communication skills.
• Positive attitude and willingness to learn.
• Professional grooming and personality.
• Able to work under pressure and handle multiple tasks simultaneously.