About this role

We are seeking a competent and results-driven Export Manager to oversee and coordinate the company’s export operations. The successful candidate will be responsible for managing the export process from order confirmation and documentation through logistics coordination, customs clearance, shipment, and delivery.
The ideal candidate should have practical knowledge of exportation, logistics, international trade procedures, and export documentation, with strong attention to detail and the ability to coordinate multiple stakeholders.

Export Operations:

Coordinate the end-to-end export process for shipments.
Manage export orders, schedules, cargo preparation, and shipment arrangements.
Liaise with suppliers, buyers, freight forwarders, shipping lines, airlines, customs agents, and other logistics partners.
Monitor shipments to ensure timely departure and delivery.
Resolve operational issues and delays affecting export shipments.

Export Documentation:

Prepare, review, and maintain export documentation, including commercial invoices, packing lists, certificates of origin, bills of lading, air waybills, and other relevant documents.
Ensure that documentation is accurate, complete, and submitted on time.
Maintain proper records of export transactions and shipping documents.

Customs & Regulatory Compliance:

Coordinate with customs agents and relevant government/regulatory agencies.
Ensure export transactions comply with applicable Nigerian export regulations and international trade requirements.
Stay informed about changes in customs procedures, documentation requirements, tariffs, and export regulations.
Identify and escalate potential compliance issues.

Logistics Coordination:

Coordinate transportation of goods from suppliers/warehouses to ports, airports, and other designated export points.
Work with freight forwarders and logistics providers to secure competitive and reliable shipping arrangements.
Track shipment status and provide timely updates to management and clients.
Monitor logistics costs and identify opportunities for cost optimization.

Customer & Partner Management:

Communicate effectively with international customers and business partners.
Provide clients with shipment schedules, documentation, and status updates.
Build and maintain strong relationships with freight forwarders, clearing agents, suppliers, and other service providers.
Handle customer concerns relating to export shipments professionally.

Reporting & Administration:

Prepare regular export operations reports.
Track shipment volumes, costs, delivery timelines, and operational performance.
Maintain an organized database of export transactions and documentation.
Support management with information required for business planning and decision-making.

2–5 years of experience in export, logistics, freight forwarding, shipping, or international trade.
Working knowledge of exportation processes and logistics operations.
Good understanding of export documentation and shipping procedures.
Knowledge of customs clearance and regulatory requirements is an advantage.
Experience working with freight forwarders, shipping companies, clearing agents, or logistics providers is preferred.
Strong organizational and coordination skills.
Excellent communication and negotiation skills.
Good knowledge of Microsoft Office, particularly Excel and Word.
Ability to work under pressure and meet shipment deadlines.
Strong attention to detail and problem-solving ability.

Export Manager