About this role
Export Customer Account Specialist - Jericho, NY
Location(s)
Jericho, New York
Company
Georgia-Pacific
Career Field
Supply Chain
Job Number
197504
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Your Job
Georgia Pacific Recycling is one of the largest pure traders of recycled commodities in the world, trading more than 100,000 tons per week. By focusing on becoming a preferred partner and creating virtuous cycles of mutual benefit, we have built a collaborative network of trading partners around the world.
We are seeking an Export Customer Account Specialist to join our Export Operations team in our Jericho, NY office. In this role, you will help create value by managing international order fulfillment, solving supply chain challenges, and ensuring shipments are executed efficiently and in compliance with export requirements. Employees who align with our values and deliver results will have opportunities to advance into roles with increased responsibility and opportunities for value creation.
Location: This is a hybrid role based out of our office in Jericho, NY.
Schedule: Customer Account Specialists must be able to work an 8am-5pm or 9am-6pm EST schedule, with flexibility as needed depending on business needs.
Our Team
As a Customer Account Specialist on the GP Recycling Export team, you will work in a dynamic, fast-paced international environment where critical and economic thinking are essential to meeting supplier and customer needs.
You will be part of a nine-member team and report to the Export Operations Manager. This role works closely with multiple teams across our supply chain and provides the opportunity to develop a broad understanding of international logistics, order fulfillment, and export operations.
What You Will Do
- Own international order fulfillment and order management end to end, ensuring accurate, compliant execution aligned with commercial objectives and customer requirements.
- Lead execution of logistics and operational plans to meet order fulfillment, service, and profitability expectations
- Proactively identify and resolve execution challenges to ensure uninterrupted material flow for suppliers and customers
- Manage pre-vessel booking strategy and execution to support timely and efficient exports
- Collaborate across multiple teams within the supply chain to drive innovation, efficiency, and continuous improvement.
- Ensure adherence to export compliance requirements while proactively identifying risks, gaps, and corrective actions
- Apply critical and economic thinking to improve processes, reduce friction, manage costs, and create value across the export supply chain
- Effectively manage competing priorities and tight timelines in a fast-paced and evolving export environment.
- Build and maintain strong relationships with internal and external stakeholders through clear, proactive and solution-oriented communication
Who You Are (Basic Qualifications)
- Experience working in the logistics or supply chain industry.
- Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.
- Demonstrated ability to manage multiple priorities and work effectively in a fast-paced environment.
What Will Put You Ahead
- Bachelor’s degree or higher in Business, Supply Chain, Logistics, or a related field
- Experience with international ocean freight and export operations.
- Handling cross border trailer operations to Mexico
- Experience with order management, fulfillment, or inventory management systems
- Demonstrated ability to build and maintain long-term customer and business relationships.
- Fluency in Spanish
For this role, we anticipate paying $65,000 - $80,000 per year.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day –to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
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