About this role
Expert Field Service Technician
Xylem is looking for an Expert Field Service Technician to report to our Garner, NC location and provide field service support for customer equipment across multiple customer sites and locations.
What your day will look like as an Expert Field Service Technician
The Expert Field Service Technician is responsible for installing, maintaining, troubleshooting, repairing, and servicing advanced mechanical, electrical, and diesel-powered equipment at customer sites. This role works independently with minimal supervision while supporting multiple systems and customers, ensuring equipment operates safely and efficiently. The technician will perform preventative maintenance, manage parts inventory, identify and correct safety concerns, and provide exceptional customer support while serving as a technical resource for junior team members.
This position requires frequent travel to customer locations, with overnight stays depending on business needs.
Benefits for Expert Field Service Technicians
- Health, Dental, and Vision insurance available on your first day of employment
- Generous retirement savings plan
- Generous PTO package and paid holidays
- Career progression and professional development opportunities
- Company wellness, recognition, and employee discount programs
Our Total Rewards Program goes far beyond base compensation by providing a rewarding work experience and a competitive benefits package. If you believe you would be a great fit for our team, we encourage you to apply today.
Position Requirements for Expert Field Service Technicians
- High school diploma or equivalent
- Ability to obtain required customer clearances (TWIC, DISA, etc.)
- Ability to obtain a DOT Medical Card
- Clean driving record
- Valid driver's license
- Completion of required driver qualification documentation, including MVR, FMCSA, and DOT compliance requirements
- 3–7 years of technical field service or related work experience preferred
Preferred Skills an