About this role
Expert Customer Quality Management
Location: Manzel Hayet Type of job: Onsite Date: new
Job Description
- Controls deployment of LEONI and customer quality strategies and drives quality actions
- Leads regular internal and external follow-up meetings and conducts regular customer and plant visits
- Ensures that actions are compliant with customer specific requirements (CSR)
- Manages customer interface for all quality matters
- Takes actions in close consultation with management to ensure customer satisfaction
- Follows up rework for customers (customer responsibility)
- Supports during pre-production and production
- Supports internal and customer audits
- Provides support for Q improvements
- Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty)
- Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty)
- Supports by evaluating and negotiating project-specific requirements with customer
- Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers
Qualifications and Experience
- Education Level: University Degree
- Language: Fluent German, English & French
- Experience: Experience in quality or manufacturing is a plus
- Communication
- Social & intercultural sensitivity
- Change management
- Target & result orientation
- Motivation & resilience
- Self-organization
- Conflict management
- Teamwork