About this role
About the Role Experienced Testing Lead with 8–10 years of strong functional and API testing experience in the eCommerce domain. The ideal candidate should be customer-facing, capable of working directly with business stakeholders and end users, and able to lead a small QA team while ensuring high-quality delivery across manual and automated testing. What You'll Do
- Act as the primary QA point of contact for customers, business stakeholders, and end users.
- Solid understanding of the eCommerce domain, including Order management, Catalog & pricing, Checkout and payments, Third-party integrations (ERP / CRM / Payment gateways)
- Collaborate closely with business users to understand requirements and validate functional flows across applications.
- Lead and execute functional, system, integration, and UAT testing for eCommerce platforms.
- Create and maintain Test Plans, Test Strategies, Test Suites, and Test Cases.
- Hands on experience in writing the Automation test cases using Java, Selenium ensuring end to end coverage of newly enhanced functionalities
- Guide and mentor a team of 2–3 QA engineers, including task allocation and review of deliverables.
- Perform and oversee API testing, mapping data across various functional workflows.
- Support geographically distributed users by clearly explaining application functionality during testing phases.
- Review defects, manage defect lifecycle, and ensure timely closure in collaboration with development teams. What We're Looking For
- 8–10 years of experience in functional and API testing in the eCommerce domain.
- Customer-facing and stakeholder engagement experience.
- Strong understanding of the eCommerce domain: Order management, Catalog & pricing, Checkout and payments, Third-party integrations (ERP / CRM / Payment gateways).
- Experience leading a small QA team (2–3 QA engineers).
- Hands-on automation experience using Java and Selenium.
- Experience with API testing and mapping data across functional workflows.
- Ability to explain application functionality to distributed users during testing phases. Nice to Have
- Customer-facing communication and stakeholder management skills.