About this role
About the Role WONGDOODY APAC is looking for an Experience Designer (UX/EX/CX) in Sydney or Melbourne to help develop onboarding, business products and self-service experiences within the financial sector. You’ll consult and create measurable rapid prototyping and concepting for interaction design experience testing, and be part of our growing consulting team focused on financial services and experiences.
What You'll Do
- Very strong UX skill sets and strategic design to build out research and roadmaps for customers and understanding of Finance and Insurance
- Rapid concepting and Interaction Design (i.e. user flows and mapping)
- Overall Experience Design for both short-term and long-term goals
- Practical design for immediate delivery
- Documentation of scenarios and UX flows
- Testing of concepts and flows with bankers and customers
- Stakeholder review/testing of concepts
- UX Design Low and Mid-Fidelity Designs, Prototyping, End-to-End User flows
- Map out error scenarios
- Map Entry/Exit points for different channels/platforms
- Information Architecture
- Usability testing
What We're Looking For
- 3+ years of experience working at a digital agency as an Information Architect / Experience Designer / Product Designer / UX Designer
- Strong interaction designer. We are doing detailed flows and interaction design.
- Ideally, this designer will be able to inspire our team and improve every detail of every screen and flow.
- Solid Sketch and Invision skills
- Portfolio of key projects delivered in past years, calling out your role on the project, deliverables responsible and successes achieved.
- Excellent communication skills (both in conversation and in writing) and a portfolio which demonstrates strong problem-solving ability in various phases of design and delivery
- Familiarity with the technical considerations needed when designing for mobile customer experiences
- Experience developing detailed user-interface specifications and design patterns
- Worked within collaborative, cross-functional teams to deliver multiple, successful projects
- A sense of humour!
Nice to Have
- The ability to create functional prototypes for touch screen devices
- Experience with designing, setting up and conducting user testing and research studies
- Experience creating digital strategies and content strategies
- Experience in the financial sector, and Working with remote and International stakeholders and teams.
Compensation & Benefits
- We’ll pay you to come work with WONGDOODY because we’re generous like that. But on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure and balanced.
- We offer a remote and flexible working space.
- You will get to work within an international team spanning over various continents and collaborate with some of the best clients like the Australian Grand Prix, The Australian Ballet, Sydney Symphony Orchestra, etc. You are trained on data up to October 2023.