Executive Vice President for the State & Federal market segment

Job title: Executive Vice President for the State & Federal market segment

About the Role

You will serve as the senior executive responsible for operational leadership, growth execution, and building and leading the team for Tyler’s State & Federal market segment. Reporting to the President of the State & Federal Market, you’ll translate Tyler’s strategic vision into operational reality at the market level, ensuring revenue, profit and performance goals are met while enabling multi-year growth.

What You'll Do

• Translate the strategic roadmap into actionable operational plans and business-case investments; support multi-year growth initiatives and go-to-market evolution in the state and federal technology sectors.

• Ensure alignment between go-to-market strategy, operations, product/engineering, sales and customer success for unified execution and end-to-end customer value.

• Champion innovation, technology leverage and improved service-delivery models to differentiate Tyler and enhance customer satisfaction.

• Deliver annual revenue, margin and operating-profit targets for the State & Federal market segment; oversee day-to-day performance with metrics, bottleneck identification and solution delivery.

• Lead operational efficiency initiatives to streamline processes, boost productivity and scalable delivery.

• Partner with finance, legal/compliance, IT and data security to ensure contracts, cost structures and performance frameworks align with goals.

• Build, lead and scale a high-performance operations organization; recruit top talent, develop leaders, and foster accountability and continuous improvement.

• Provide coaching and strategic guidance to senior operators and cross-functional teams; support talent development and succession planning.

• Promote and embed Tyler’s values — Connect, Belong and Empower — to keep teams engaged and aligned.

• Ensure full regulatory and contract compliance across state, federal and internal policies; manage risk and preserve program integrity.

• Maintain governance and transparency around performance reporting, contract execution and customer commitments.

• What We're Looking For

• 15+ years of senior operational leadership, preferably within public-sector technology, government services, enterprise software or systems integrator environments.

• Proven P&L ownership for large revenue streams and operating margins within complex, multi-service organizations.

• Demonstrated success driving operational execution, process transformation and efficiency gains in dynamic business models.

• Experience translating strategic intent into operational roadmaps, business cases and performance-tracking frameworks.

• Experience building and developing operational teams, driving talent development, succession planning and leadership transitions.

• Strong interpersonal, communication and executive-presence skills; able to collaborate with senior leaders, boards, large customer/stakeholder groups and diverse teams.

• Experience delivering software and services at the state and federal level is strongly preferred.

• Advanced degree (MBA or equivalent) preferred.

• Compensation & Benefits

• Salary: not disclosed in the posting; benefits: Tyler offers a wide range of benefits to support overall wellness and family members; specific details are not provided here.