About this role
Job title: Executive Technology Partner
About the Role Hyundai is seeking a highly skilled Executive Technology Partner to serve as the primary technology advisor to the CEO. This high-visibility role ensures the reliability, performance, and security of all executive-facing technology across domestic and global operations, combining deep technical depth with executive communication.
What You'll Do
- Executive Technology Enablement: Serve as the primary technology advisor and hands-on support resource for the CEO. Maintain, troubleshoot, and optimize executive laptops, tablets, smartphones, conferencing systems, and travel connectivity solutions. Provide immediate IT support during global travel, executive meetings, and high-stakes events.
- Advanced Troubleshooting & Analytics: Diagnose and resolve advanced network connectivity issues, including VPN, Wi-Fi, roaming, and international carrier challenges. Perform deep endpoint log analysis (Windows and macOS) to identify root causes of instability, performance degradation, and recurring incidents. Troubleshoot complex endpoint issues, including Windows kernel-level events, system crashes, application hangs, performance bottlenecks, and synchronization failures. Global enterprise applications running on endpoint environments. Windows indexing, search, and system service failures.
- Security & Compliance: Ensure executive systems comply with enterprise security standards, including MFA, encryption, secure VPN access, and data protection protocols. Secure travel and international connectivity practices. Partner with cybersecurity and infrastructure teams to proactively reduce risk.
- Collaboration & Optimization: Coordinate with internal IT teams and external vendors on hardware, software, and infrastructure upgrades. Recommend and implement endpoint, network, and application optimization strategies tailored to executive usage patterns. Document issues, resolutions, and best practices; contribute to knowledge base and executive IT playbooks.
What We're Looking For
- Fluency in Korean and English is required to support global collaboration and executive communications.
- Seven or more years of experience in enterprise technology or related field.
- Advanced technical depth in networks and endpoint systems.
- Ability to perform in-depth log analysis and root-cause troubleshooting.
- Strong interpersonal skills to support a senior executive with clarity and confidence.
- Experience troubleshooting Windows and macOS endpoints, including kernel-level events, crashes, application hangs, and performance bottlenecks.
- Familiarity with security and compliance practices (MFA, encryption, secure VPN, data protection).
- Excellent collaboration with cybersecurity and infrastructure teams.