Executive Operations Partner

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people.

Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side. Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work.

Our culture values curiosity, accountability, and impact. We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX.

The Executive Operations Partner is a strategic leadership role focused on driving executive-level strategy into measurable execution across MX. This role sits at the intersection of executive vision and organizational operations, directly enabling leadership to focus on high-impact initiatives while ensuring the smooth execution of day-to-day priorities.

The Executive Operations team manages complex cross-functional initiatives, strategic planning processes, and large-scale operational programs that directly support company growth and strategic objectives. This role is essential for translating executive priorities into actionable plans, maintaining accountability across departments, and building a collaborative culture aligned around shared goals. The ideal candidate will possess the maturity, business acumen, and relational skills to serve as a trusted strategic partner to senior leadership while fostering strong partnerships across the organization.

As a Executive Operations Partner, you will own the advancement of strategic initiatives, manage complex operational programs, and drive measurable outcomes that impact company performance. Your success will be measured not just by flawless execution, but by your ability to enhance executive capacity, improve organizational efficiency, and build systems that enable sustained business success.

RESPONSIBILITIES

• Strategic Partnership and Capacity Enhancement

• Act as a strategic partner by prioritizing initiatives across competing interests and various departments, providing the Executive with actionable, accurate information to drive informed decision-making.

• Lead and support strategic planning processes across the organization, ensuring alignment with company objectives and facilitating smooth transitions during key projects and organizational changes.

• Oversee the development and execution of strategic initiatives, translating executive vision into measurable goals with clear success metrics and post-execution reviews.

• Maintain detailed, indexed action item lists that support company objectives, driving timely accomplishment of complex initiatives through disciplined project management.

• Operational Execution and Policy Implementation

• Ensure the smooth operation of all daily responsibilities within the executive team, serving as the operational backbone that frees leaders to focus on strategic priorities.

• Maintain, track, and manage executive initiatives through proactive accomplishment of complex tasks, with full ownership of initiative status and timeline adherence.

• Identify and implement process improvements to enhance efficiency, designing streamlined workflows and process-driven systems that reduce administrative friction by 10-15% per quarter.

• Work closely with leadership to build systems and frameworks that support strategic planning, improve decision-making efficiency, and enable scalable operations.

• Executive Administrative Mastery and Performance Oversight

• Ensure the effectiveness, structure, focus, and outcomes of all necessary meetings, drafting action-oriented agendas, capturing detailed notes, tracking action items, and driving execution to completion.

• Track, manage, and appropriately forecast department reportable metrics and applicable cost center budgets, maintaining 100% accuracy in monthly reporting and