Executive - Business Support & Facilities

Company Description

ABOUT IQ-EQ

Is a global investor services group with deep expertise in private markets. We support investment managers, asset owners and global businesses with the administration, compliance, governance, data and reporting that their structures depend on.

Across 25 jurisdictions, our 6,500+ professionals combine technical strength, connected technology and human understanding – the IQ and the EQ – to free clients from operational complexity and give them the peace of mind to focus on their core business activities.

Our IQ is our technical, regulatory and operational expertise, underpinned by data, technology and coordinated global delivery. Our EQ is our human partnership: understanding the business behind the numbers, the culture behind the structures and the individuals behind the screens.

With more than US$950 billion of assets under administration, our global client base includes 13 of the world’s top 15 private equity firms* and 19 of the top 25 private debt firms.

One relationship connects our clients to the right expertise as needs evolve, helping them move forward with clarity and confidence, wherever they operate.

To find out more about IQ-EQ visit iqeq.com

Job Description

ROLE

As a Receptionist / Executive within our Facilities team, you will play a key role in ensuring a seamless and professional office experience for clients, visitors, and colleagues. Acting as the first point of contact, you’ll combine front‑office excellence with administrative and facilities coordination, helping maintain a well‑organised, welcoming, and efficient workplace environment.

WHAT YOU WILL DO

• You’ll act as the first point of contact for visitors, clients, and staff—managing calls, coordinating access, and ensuring a professional and welcoming reception experience at all times.
• You’ll provide day‑to‑day administrative support, including handling mail and couriers, supporting internal teams, managing basic procurement tasks, and maintaining organised document systems.
• You’ll oversee meeting room readiness by coordinating bookings, ensuring cleanliness, setting up equipment, and maintaining supplies to support smooth and efficient meetings.
• You’ll deliver high‑quality client hospitality by managing refreshments, maintaining presentation standards, and ensuring a positive and professional experience for guests.
• You’ll support office operations and facilities management by coordinating with service providers, monitoring supplies, maintaining records, ensuring compliance with workplace policies, and escalating issues when needed.

WHAT WE OFFER

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Qualifications

• ABOUT YOU

• You hold a relevant degree and bring reasonable experience in an administrative, business support, or similar environment

• You are highly organised, detail‑oriented, and able to multitask effectively in a fast‑paced environment.

• You have strong communication and interpersonal skills, with a natural ability to deliver excellent client service and build relationships.

• You are professional, proactive, and comfortable handling confidential information with discretion.

• You are proficient in MS Office (Word & Excel) and communicate fluently in English and French.

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT**

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders, including our employees, clients, and local communities, while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve, whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to colleagues. We want to empower our 5,500+ employees, from 94 nationalities, speaking 41 languages across 25 countries, to each achieve their potential. Through IQ-EQ Launchpad, we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We're committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.