Executive Briefing Program Specialist

Job Description

Job Title: Executive Briefing Program Specialist

Location: Santa Clara, CA; Hopkinton, MA; Round Rock, TX

Contract Duration: 3+ Months

Note: We are not able to consider C2C or third-party submissions

Role Overview

We are seeking a Technical Briefing & Customer

Experience

• Consultant to support our enterprise technology organization's Executive Briefing Program. This unique hybrid role combines customer-facing consulting and facilitation with hands-on technical operations. The ideal candidate will collaborate with account teams to develop tailored customer briefing experiences while supporting the underlying technology behind demonstrations, hands-on labs, and executive engagements.

Key Responsibilities

• Partner with account teams to understand customer challenges, business objectives, technical priorities, and desired outcomes.

• Develop customized briefing agendas that align relevant solutions, demonstrations, and thought leadership with customer needs.

• Conduct pre-briefing discovery and research to help shape content and identify relevant technical demonstrations.

• Facilitate and moderate customer briefing sessions, ensuring conversations remain productive, engaging, and aligned with objectives.

• Prepare post-briefing summaries, action items, and recommendations that support follow-up activities and sales opportunities.

• Support and maintain technical environments used for customer briefings, technology events, demonstrations, and hands-on labs.

• Work with advanced computing environments, including high-performance GPU platforms, workstation systems, and demonstration labs.

• Lead technical setup, testing, deployment, troubleshooting, and teardown for customer engagements.

• Serve as a primary onsite technical resource, quickly diagnosing and resolving hardware, software, networking, and presentation technology issues.

• Manage hardware inventory, asset tracking, technical documentation, and system lifecycle activities.

• Required Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field, or equivalent practical experience.

• Experience: Two to four plus years of experience in technical operations, IT support, lab management, systems support, or a related technical role, combined with one to two plus years of experience in a customer-facing consulting, briefing, or technical engagement role.

• Technical

Skills

• Strong troubleshooting skills across hardware, software, networking, and presentation technologies, with hands-on experience in workstation, server, GPU, and AI computing environments. Proficiency with Windows and Linux operating systems, as well as Microsoft 365 applications, is required.

• Preferred Qualifications

• Experience with advanced GPU technologies, AI platforms, and enterprise demonstration environments.

• Previous experience supporting an Executive Briefing Center, Customer

Experience

• Center, or executive-level technology engagements.

• Familiarity with enterprise infrastructure, compute, storage, networking, and AI solutions.

• Understanding of artificial intelligence, generative AI, and emerging enterprise technology trends.

• Familiarity with CRM, event management, or briefing management platforms.

• Understanding of consultative selling methodologies and the role customer briefings play within the sales cycle.

• Work Environment

• This position requires a presence on-site, Monday through Friday, from 8:00 AM to 5:00 PM. Candidates must be comfortable working in a dynamic, high-visibility environment and interacting directly with customer stakeholders and executive-level guests.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employ