Executive Assistant, Office of the President

Job Description

Posted Friday, October 9, 2026 at 2:00 AM

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Executive Assistant, Office of the President position exists to provide administrative assistance and to perform highly diversified tasks requiring comprehensive knowledge of Focus on the Family policies and procedures in support of the President’s Office; relieves supervisor of a wide variety of involved/complex administrative duties by specific or general authorization; utilizes a broad knowledge of the functions and general operating methods and policies of supervisor's organization and the ministry with minimal supervision; plans/arranges own work using a wide range of procedures; assumes responsibility for general decisions; analyzes problems, recommends solutions, and follows through until resolved; refers only specific, unusual problems to supervisor.

Essential Duties/Responsibilities:

Administrative:

• Serves President, Chief of Staff, and Vice President of Presidential Relations in all administrative aspects, directly for the Chief of Staff and the Vice President, and as back-up for the President/CEO
• Maintains Chief of Staff’s and Vice President’s office calendar; serves as back-up for President’s calendar, and arranges meetings with employees and constituency; establishes priorities for appointments and makes travel arrangements, both domestically and internationally
• Manages all travel for Chief of Staff (and occasionally President, and his family for ministry events, including researching flights and hotels and cars, booking the preceding. Collects receipts and handles Concur expense reporting, for Chief of Staff, and Vice President, verifying that each executive’s reimbursement is accurate, often working with Accounting to clear up discrepancies
• Reviews the details of the President’s travel itineraries and corresponding calendar that have been prepared by President’s executive assistant for accuracy with information obtained by President’s executive assistant
• Creates companion travel itineraries for Chief of Staff, as well as solo itineraries when COS is traveling alone
• Is available occasionally to President’s office personnel after hours as needed and on weekends for travel mishaps and changes
• Organizes corporate travel card for both Chief of Staff and Vice President, as well as corporate P-Card for Chief of Staff’s direct reporting group
• Arranges either quarterly or per-trimester Q&A meetings with large group of employees on behalf of President, as well as quarterly new-employee Q&A
• Documents notes from weekly C-Team meetings if needed, and trimester Board meetings into action item table and updates upon direction
• Screens incoming mail, both internal and external; answers or refers to other managers for appropriate distribution of those letters not requiring supervisor's personal handling; alerts supervisor of mail, which requires immediate action
• Prepares monthly resource mailings to Board members on behalf of President
• Compiles and analyzes requested information; drafts replies and/or transcribes correspondence for signature
• Places, receives, screens, and refers telephone calls on behalf of Chief of Staff and Vice President, and as back-up for President, to appropriate personnel, both internal and external
• Regularly interfaces with other departments and agencies outside the ministry to exchange information, answer inquiries, act on problems, and secure cooperation or approval on action to be taken; follows up to ensure that response has been adequate
• Checks, prepares, corrects, and/or summarizes reports, records, and correspondence; creates spreadsheets and PowerPoint presentations
• Serves as a liaison between supervisor (as well as President and Vice President) and others, including Board members, both on phone and in writing; follows up to ensure a timely response to projects and assignments
• Oversees special projects involving in-depth familiarity with ministry background and policy spanning more than one functional area or operating division: searches manuals, files, and records for relevant background information
• Initiates and organizes data for reports and presentations for supervisor's review; responsible for preparation of presentations, reports, charts, and graphs to be presented to any level of management
• Independently answers administrative/procedural questions relating to policy and procedure for other ministry personnel and outside callers, utilizing a comprehensive knowledge of the functions, operating methods, and practices of the organization
• Coordinates and assists with projects, event planning, data entry reporting, research, product purchases and measurements resulting in enhanced friendships with constituents through authentic encouragement, provides resources for their ministry needs, and coordinates relationships with two main groups of constituents: current and potential.
• Helps Vice President with planning and executing boutique events in connection with Family Advancement including high level meal events.
• Manages Vice President caseload communication, constituent accounts and overall caseload database Responds to complaints and problems of employees/constituency who have contacted supervisor's office by recording complaints and using own judgment to answer general questions; refers specific problems to supervisor or to relevant area
• Consults with Events Department for OOP functions

Other Duties/Responsibilities:

• Overall back-up to President in concert with President’s Executive Assistant
• Displays the ability to safeguard