About this role
Overview
Executive Assistant at Affinity International. Working hours align with US Eastern Standard Time (EST) business hours. Location: Remote.
Responsibilities
- Serve as a primary point of contact for clients and families, providing clear, compassionate communication and guiding them through concerns
- Manage the executive's calendar, scheduling, and correspondence
- Anticipate needs and proactively resolve problems before escalating to the executive
- Coordinate and follow up on outstanding tasks, deadlines, and commitments
- Maintain organized records, contact lists, and client information with a high degree of accuracy
- Draft professional emails, summaries, and communications on behalf of the executive
- Identify process gaps and suggest improvements without being asked
Requirements
- Matric (Grade 12) minimum; a National Diploma or relevant NQF Level 6 qualification advantageous
- At least 3 years of experience in an executive assistant, client services, or customer-facing administrative role
- Excellent written and spoken English, able to communicate professionally across all channels
- Reliable high-speed internet connection and a dedicated, professional home office setup
- Demonstrated ability to work independently within US EST business hours
- Strong computer literacy, including email platforms, calendar tools, and Microsoft Office or Google Workspace
Bonus Qualifications:
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Prior experience supporting a C-suite executive or high-level principal in a remote capacity
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Background in client relations, case coordination, or working with families in sensitive situations
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Experience working with US or UK-based clients or employers
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Familiarity with CRM tools or task management platforms (Asana, https://t.co/CAH4fIGSnO, or similar)
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Apply here: https://t.co/fM3D5Dbca2