About this role
Execution Excellence & Portfolio Head Eurasia
Summary
The Execution Excellence & Portfolio Head in Eurasia ensures patient access to Rest of Portfolio products through translating International frameworks to local execution, alliances & partnerships management and life cycle management, while also leading a neutral, cross-functional team to drive execution excellence by harmonizing standards, ensuring consistent and continuous improvement, and building future‑ready capabilities across TA, Value & Access, and selected Medical Affairs areas (specifically Data, Analytics & Platforms and Capability Building), enabling data‑driven decision‑making and optimized resource allocation. The role ensures an efficient collaboration model with above- & in-country functions to execute International / Regional strategies within resource constrained environment.
About the Role
Accountabilities as Portfolio Head
Portfolio Management
- Drive patient access to medicines in line with global guidance
- Provide inputs to forecasts and monitor budgets & resource allocation to support portfolio goals.
- Track portfolio, brand, and lifecycle performance using internal and external data. Follow market trends to support decision-making. Track portfolio performance on account level.
- Liaise with Regulatory teams to ensure a proper portfolio management in terms of Risk Management Plan fine-tuning/amendments.
- Manage ad hoc requests responding promptly to urgent and routine operational requests.
Lifecycle Management (LCM)
- Build LoE excellence, tracking and preparing brands for LoE with tailored tactics.
- Onboard brands from TAs by coordinating the transition of brands into the Portfolio unit, ensuring seamless transfer and streamlining of assets, budgets, analytics, and engaging key stakeholders for a smooth handover.
- Partner with HQ, Legal, V&A, Supply chain and Finance to ensure proper estimation of patient access decline post LoE; support supply chain
- Identify and apply late LCM activities, implement tactics to sustain patient access to brands.
- Recommend assets to be externalized to reduce maintenance efforts, transferring or retiring assets to streamline operations and reduce costs.
Digital Promotion
- Promote Rest of Portfolio brands through digital channels, utilizing digital platforms to maintain brand visibility and engagement where required.
- Manage content and channels, regularly updating and optimizing digital assets to maintain compliance and relevance.
- Partner with TA Heads to identify opportunities for synergies and leverage digital promotion assets/plan to support patient access to brands.
Partnerships & Alliances:
- In alignment with HQ identify and evaluate partnership opportunities, proactively scanning for and assessing external collaborations that can enhance patient access.
- Support negotiations and formalizing partnership terms to align with operational objectives set by International.
- Manage & sustain alliances, track performance and compliance of partnerships, overseeing ongoing partnerships to ensure mutual benefit and adapt to evolving needs.
Accountabilities as Execution Excellence Head
Field Excellence (Supports TA and V&A)
- Support the design and operationalization of field performance evaluation plans, Value & Access field metrics, territory structures, and field force sizing in alignment with internal/external benchmarking and continuous workforce planning perspectives (final accountability remains with TA and Value & Access leads)
- Implement balanced territory structures, revise territory maps, conduct rep placement analytics, and generate actionable insights while respecting functional boundaries.
- Recommend optimal field force size and organizational structure to support launch brands and Value & Access expert engagement plans.
- Build ambitious, competitive, motivational and compliant performance evaluation models, reward systems to ensure financial targets are achieved.
- Sets competitive in-field metric KPIs and ensures they’re delivered
Integrated Insights (Supports TA and V&A)
- Deliver integrated metrics and measurements, and business insights to guide decision-making.
- Partner with finance to generate the analytical insights and cross functional consolidation needed for business decisions, including brand performance, market modelling assumptions, and resources-workforce planning optimization.
- Lead market research planning including patient journey mapping, segmentation, and market sizing, medical, payers research, and competitive assessment.
- Conduct deep-dive analyses using internal & external data sources; manage external data acquisition & liaise with external partners based on current/future needs, to enable business and operational insights generation, anticipation of trends for supporting better data-driven TA and Value & Access decisions.
- Map competitive dynamics, industry evolution, healthcare system trends, and digital/technology developments for each TA and Value & Access team.
Data, Analytics & Platforms (Supports TA, V&A, Medical)
- As per HQ/regional/global guidelines, drive standardization including tools/processes/data and maintain a federated, trusted view of business-critical data
- Define business rules for data processing and ensure end‑to‑end data quality across TA, Medical, and Access, including CRM data platforms management.
- Define and maintain data sources, processing and quality for TA, Medical, and Access Global KPI reporting
- Liaise with Integrated Insights to develop dashboards and reporting tailored to functional needs
- Drive change management and ensure proper adoption of technology platforms and assets developed by International
- Enable tech readiness for global execution excellence initiatives (e.g. ICE, IMEx, IpEx, etc.)
- Manage AI products that enhance customer engagement and productivity
- Partner with Capability Building for strengthening technology, digital, AI savviness, skillsets and adoption.
Capability Building (Supports TA, V&A, Medical)
- Assess capability needs across TA, medical and V&A in alignment with International global priorities, including building on outside in perspective of market context/trends in specific domains.
- Deploy and deliver business learning/curriculum programs tailored to country needs.
- Set standards for learning governance, measurement, and effectiveness.
- Execute/deliver global learning experiences and tools, in partnership with functional teams.
- Maintain effective partnerships with external vendors to ensure high‑quality & efficient budget mngt for training local adaptions and/or deployment of globally developed materials/programs/curricula.
Customer Excellence (Supports TA, V&A)
- Identifies opportunities and development of action plans and execution that will increase overall effectiveness and efficiency of the organization
- Ensure content readiness and activation across field technology platforms and channels.
- Responsible for providing data/insights to inform TA decisions or global/above country decisions on product distribution approach and responsible to implementing, updating, reporting in systems
- Validate customer journeys and guide omnichannel excellence.
- Coordinate congress logistics and vendor management.
- Implement frameworks to optimize promotional and access resource deployment.
- Drive implementation of ICE, IPEx, promotional excellence (process, quality of OneBrand plan, KPI, consistency, promotional spend etc) & launch excellence (quality, KPI and continuous improvement).
Leadership & Culture
- Lead and coordinate cross-functional teams to execute prioritized tasks.
- Build a high-performance culture, manage recruiting, performance, and coaching; develop critical capabilities and talent pipelines.
- Attract, develop, and retain top talent; strengthen succession plans and capabilities across the country organization.
- Role-model Novartis Leadership Expectations, inspire transformation and performance, and demonstrate self-awareness with a growth mindset.
- Adhere to applicable legislation, SOPs, internal policies, adverse event reporting requirements, and other relevant compliance obligations.
Key performance indicators:
- Maximization of patient access to brands within Portfolio Unit
- Successful partnerships and alliances
- Digital engagement metrics
- Brand performance and sustainability
- Diligent budget monitoring
- Quality and adoption of execution excellence standards
- Data-driven field performance enablement
- Impact and utilization of insights, analytics, and digital platforms
- Effective capability building across the organization
Education
- University degree in science or business
- Advanced degree in bioscience, medicine, business, and/or management is preferred
Languages:
- English
- Country language desirable
Experience/Professional Requirement:
- Ex