Event Services Specialist

Event Services Specialist

The Event Service Specialist (ESS) is the day-of onsite primary client point of contact for assigned programs and events. Responsible for the onsite execution of all program and event logistics, ensuring exceptional client/guest experiences by providing superior customer service for Maritz Global Events onsite operations. Additionally, responsible for maintaining and auditing assigned internal event spaces.

What You’ll Be Doing

• Act as the primary onsite contact for events, coordinating with catering, AV, security, and transportation partners.
• Provide day-of-event support, including being on-call or onsite, running product demos, and capturing event documentation (surveys, photos).
• Conduct staff meetings, event space walkthroughs, and briefings as needed.
• Manage onsite logistics for registration, rooms, hospitality desk, food & beverage, activities, business meetings, technology, and VIP handling.
• Implement crisis management procedures and ensure communication plans are in place.
• Serve as liaison to clients for onsite event logistics and keep all stakeholders informed of changes.
• Collaborate with teams to define solutions and ensure the best event experience for clients and guests.

What You’ll Bring

• Bachelor’s degree or equivalent experience.
• Minimum of 2 years of experience in meeting/event management or a related industry.
• Ability to learn new technology solutions and work with multiple systems.
• Strong communication, teamwork, and leadership skills.
• Proficiency in G Suite and Microsoft Office tools with the ability to learn new technology quickly.
• Ability to thrive in an agile, continuously changing environment.
• Physical ability to handle onsite demands, including standing and lifting.

Nice To Have

• Experience leading a team.
• Prior experience in high-touch client or VIP event management.
• Bilingual English/Spanish communication skills preferred.

Working Logistics & Things You Should Know

• This is an Onsite role, locations available: Sunnyvale, CA
• Travel requirements: Minimal (as needed for events).
• The total compensation range for this position is $60,000–$70,000, determined based on experience and qualifications. Compensation for internal candidates will be reviewed in accordance with our internal compensation practices

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.