About this role
ITP Sport, part of ITP Media Group, delivers sports events and experiences, including Spartan and Tough Mudder. We’re looking for an organised, customer-focused and proactive intern to support participant registration, event enquiries and race timing operations.
This role offers hands-on experience in event management, participant services and event-day operations, working closely with internal teams and external timing providers to ensure a smooth participant experience.
Key Responsibilities
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Respond to participant enquiries and assist with registration updates, changes and general event information.
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Support race pack collection and event-day check-in, ensuring a smooth and organised process.
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Coordinate with internal teams and external timing providers on participant start lists, timing chips and race results.
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Assist with resolving timing and results enquiries, escalating issues when needed.
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Maintain accurate registration records and participant information.
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Support post-event reporting, results follow-ups and general administrative tasks.
Requirements
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Strong communication and customer service skills.
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Excellent organisational skills and attention to detail.
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A proactive approach with good problem-solving abilities.
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Comfortable managing enquiries and multiple tasks in a fast-paced environment.
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Ability to work collaboratively with internal teams, participants and external providers.
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Flexibility to support event-day operations when required.
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An interest in sports, events or customer service is an advantage.