Event Operations Coordinator

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond.

The Role

This is an exciting opportunity to join a highly successful events team and become part of a fast growth global events business. The role will be responsible for supporting the Event Operations team, coordinating and providing administrative support across all aspects of event operations, including planning, logistics and onsite delivery, ensuring seamless production for our Fastmarkets Events. As such you will need to be highly organised with strong project management skills, as you will be responsible for liaising with multiple delegates, speakers and partners, as well as managing the operational logistics for the events you are supporting. You will also be a strong team player with good communication skills, able to work successfully across multiple stakeholders internally and externally, as well as enjoy being customer facing online and in-person. The role will also, where required, involve attending events in-person to support onsite delivery and as such will involve international travel.

PRINCIPLE ACCOUNTABILITIES

• Act as the operational support pre-event and on-site, co-ordinating with the project team to ensure the smooth running of the event.
• Sourcing, negotiating and liaising with suppliers – including venues, audio-visual, documentation printing, signage, and on-site support staff.
• Act as point of contact for suppliers for all pre-event and onsite logistics.
• Management and pre-event communication for all meeting room inventory sold to sponsors.
• Ensure delivery and fulfilment of all sponsorship and exhibitor packages as sold by the sales team such as stands, branding, branded items, features etc.
• Contribute to regular project meetings for each event to ensure smooth communication within the team and aid the professional delivery of our events to external stakeholders.
• Work closely with designers to produce required on site branding, signing off final designs in consultation with the wider project team and in line with print deadlines.
• Manage internal and external systems to support delivery of the events including: our registration platform, event app and all other digitals platforms such as Swapcard, Cvent and Anaplan.
• Work with the wider events team to share, learn and help push event experiences forward.

Qualifications

• We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

• If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.

• KNOWLEDGE, EXPERIENCE AND SKILLS

• We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

• Self-motivated professional with experience in a fast-paced environment

• Proven experience as an Events Coordinator is desired.

• Strong written and verbal communication skills.

• Experience in direct customer interface/service roles, confident and enjoys dealing with people and queries.

• Proficient with MS Office suite and other technology applications, including AI

• Capable of self-managed schedule to meet project deadlines.

• Excellent organizational and time management skills

• Strong attention to detail and problem-solving abilities

• Exceptional communication and interpersonal skills

• Ability to work independently and as part of a team

• Flexibility to work evenings, weekends, and to travel internationally

• If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

• Additional Information

• Our Values

• Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance

• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done

• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency

• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.

• CUSTOMER CENTRIC. We are customer-centric in all that we do

• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

• We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements.

• Reward and benefits at Fastmarkets

• We believe in fair pay and benefits that support you both inside and outside of work. Through Fastmarkets Rewards, you'll have access to a range of core benefits and a flexible allowance, giving you the freedom to tailor your package to suit your lifestyle, wellbeing and financial priorities. We know that everyone's needs are different, so we've designed our benefits to support our diverse global team wherever they're based.

• Specific benefits may vary by country and role.